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Community Services Apprentice

Malvern Hills and Wychavon District Councils
£6.83 per hour moving to £9.18 per hour on completion of probation.
Closing date
4 Aug 2024

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Community Services Apprentice

Fixed contract for 18 months, 37 Hours per week 

£6.83 per hour moving to £9.18 per hour on completion of probation.

The Council is looking to appoint a new Community Services Apprentice. This role will support the delivery of a wide range of community services providing an opportunity to experience a wide range of work based learning opportunities within Community Services whilst undertaking a level 3 business administration apprenticeship.

The post holder will work closely with all staff across the Community Services team, supporting the delivery of services that encourages active, stronger, and safer communities. 

This will include supporting specific work streams around the contract management of our leisure and community centres and open spaces, supporting planning responses that deliver open space improvements, promoting active travel opportunities, tackling environmental crime such as fly-tipping, abandoned vehicles, and dog fouling, and supporting community safety initiatives. 

The postholder will also support the team by engaging with customers via email and telephone, administer financial transactions including payments to and from the council, support the promotion of initiatives and information via social media and the website, help organise and administer partnership and network meetings.

About you 

The successful candidate who:

  • Have a commitment to working in customer focused environment.
  • Have a desire to deliver high-quality services, programmes and activities.
  • Have a strong work ethic and desire to work in an office environment.
  • Have a high level of self-motivation, personal drive and enthusiasm.
  • Are a real people’s person with an ability to work as part of a team, but also independently. 
  • Have excellent written and oral communication skills.
  • Have very good ICT skills.
  • Have a good attention to detail and the ability to meet deadlines and work under pressure.
  • Are flexible and adaptable.

What we can offer 

Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find.  So, as well as a rewarding career, we offer a range of attractive benefits, such as:

  • Excellent pension scheme with employer contributions
  • Generous annual leave entitlement with options to purchase additional annual leave
  • Committed training programme and development opportunities
  • Discounted Gym and swim membership
  • Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
  • Cycle to Work scheme
  • Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role.

To discuss the post or for further information, please call Mark Hammond on 01684 862291

To apply for this position please visit:

Closing date: Sunday 4 August 2024

Interview date: Wednesday 14 August 2024

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.

Attached documents
Employee Benefits
Job Description


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Working for us

Malvern Hills and Wychavon District Councils are rewarding places to work, with high levels of resident satisfaction and motivated staff who enjoy working for us. Located in south Worcestershire, both districts boast beautiful natural environments, a rich heritage and plenty to do and see. The districts are ranked the top two best rural places to live in the West Midlands and are amongst the top 30 in the country.

We pride ourselves on being progressive organisations spending time, energy and investment on what we know matters to our residents and communities – things like supporting our town centres and rural communities, creating jobs, keeping the streets clean, reducing our carbon footprint, helping people feel safe and preventing homelessness.

We are an employer that values face to face Communication, Collaboration and Connection, therefore all our roles have an office based requirement with some agile working as part of the role. 


Working with you

Our staff are at the heart of what we do, and as a result we are always looking to recruit and develop the very best talent we can find.  That's why, as well as providing a satisfying job, we offer a range of attractive benefits, generous holiday entitlements, a pension scheme, plenty of opportunities for personal development, and discounted gym membership. 

We value skills and an ability to do a great job over identifying personal information and that’s why we anonymise all our recruitment until we reach interview stage. What you can offer us and how you will uphold our values and behaviours is really important to us and that’s what we look for during our recruitment process.

Our staff are our driving force, and it’s important our workforce reflects the communities we serve. More than 50% of our Senior Management Team is female, as is the majority of our Heads of Service.

We are a member of the Disability Confident Scheme and support the movement of change, to think differently about disability and apply this to how we recruit, retain and develop disabled people.

We value all our staff and are committed to eliminating unlawful discrimination, promoting equality of opportunity, and fostering good relations between people from a diverse range of backgrounds.


Want to know more?

The two councils have a shared Chief Executive and a joint senior management team.  Whilst they retain their own political structures and distinct identities, the joint management structure allows us to maximise the opportunity to deliver a wide range of good value services to our customers and communities, and operate and develop shared services, collaborative working  and partnership arrangements with each other,  with other councils and with key stakeholders

Whichever council you work for, you can be sure it will be an enjoyable place to work, you will feel valued and appreciated and have an opportunity to develop your career in line with your potential and expectations. Please click for more information on  or Malvern Hills District Council or Wychavon District Council


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Company info
01386 565515
Wychavon District Council
Civic Centre
Queen Elizabeth Drive
WR10 1PT
United Kingdom

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