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Digital Lead Officer - Ref: RT03524

Walsall Council
G10: £42,403 - £47,420 per annum (pay award pending)
Closing date
26 Jul 2024

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Local Councils
Job Type
Information technology
Contract Type
Fixed Term Contract
Working Pattern

Job Details

Digital Lead Officer - Ref: RT03524
G10: £42,403 - £47,420 per annum plus excellent employee benefits (pay award pending)

Fixed Term for 18 months. For Walsall Council employees who apply, this can be offered as a secondment opportunity.

Walsall Council has transformed how it works. Developing technologies, customer expectations and external budget pressures mean we need to modernise and rethink how we deliver our services.

Walsall Council is changing its approach to Equality, Diversity and Inclusion and is actively encouraging applicants from diverse and often under-represented groups that reflect the communities we serve. If you feel you belong to one of these groups and have the appropriate skills, knowledge and experience, we would love to hear from you.

We would also love to hear from applicants who reflect our values and vision to help us embrace change and effectively deliver services to our customers.


An exciting opportunity has become available for a digital professional wanting to work for Walsall Council within our Digital and Technology Service (IT). This fixed term role is available for an experienced digital lead to work across both Adult Social Care (ASC) and IT, with relevant and current knowledge and understanding of digital applications and Technology Enabled Care (TEC) within the digital market.

Working as a key member of the Digital and Technology Services Programme Management Office, you will have responsibility for understanding how we can excel in digital transformation, with experience of ASC to focus on needs and technologies that will enable and support residents across the Borough, by improving our digital offer and processes.

The role will involve close liaison and relationship management with Access and Care Management to understand and effectively communicate the digital technology available to support our residents. You will also work closely with ASC Commissioners to support Care Act 2014 responsibilities and priorities outlined in Walsall’s Commissioning Strategy to support prevention, promote independence, deliver quality services and overall wellbeing through the development of Technology Enabled Care (TEC) to improve and develop commissioned services.

Establishing and maintaining stakeholder relationships will be an essential part of the role, specifically communicating how TEC and other digital initiatives can be used by Adult Social Care providers to improve outcomes and efficiency. You will have responsibility of managing and chairing groups as appropriate to ensure the development and delivery of associated plans including stand-alone projects and initiatives; developing and utilising robust processes to track and report progress through appropriate governance structures. This will require close engagement across the Borough at partnership level with the place-based partnership which will include housing and health, the Black Country Integrated Care Board (ICB), services users, advocacy groups to determine which digital applications/TEC are piloted /implemented and to gather feedback and insights to shape the future services.

The post holder will plan, lead and deliver successful TEC and other digital technology change projects including management of the business case and project initiation documentation, governance and benefit realisation including achieving efficiencies and savings.

You will mobilise and manage appropriate technical and business resources to achieve agreed plans and milestones to ensure project deliverables are achieved within time, cost and quality criteria, whilst managing project risks and issues.

With a sound understanding of technology project delivery, you will provide project plans, including capture and tracking of data, identify, assess, action, review and report on risks, issues, outcomes and benefits.

You will deliver a range of large, complex projects through to medium sized projects in accordance with best practice methodology.

If you’re ready for your next challenge, we’re ready to hear from you!

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.

View Job Description and Employee Specification

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

Closing date for applications: Friday 26th July 2024

Interviews will take place on either: Tuesday 6 th or Wednesday 7 th August, 2024


Walsall Council

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

View Walsall Council vacancies

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Living in Walsall

FROZENPart of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.


Find out more about Living in Walsall.

Walsall Council is committed to Safer Recruitment.

MinerTo achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.  




Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours.  Visit our web page to find out more about joining Walsall Council as a Children's Social Worker. 

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We are proud to support the Armed Forces Covenant. Walsall Council will guarantee an interview for any candidate who has formerly served in the Armed Forces and who meets the essential criteria for the job.


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Company info
01922 650000
Civic Centre
Darwall Street
West Midlands

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