Passenger Assistant

Warwick Transport Depot, Montague Road, Warwick
£16,491 - £17,772 per annum pro rata
31 Jul 2017
22 Aug 2017
Job Ref
Contract Type
Working Pattern
Term time

About Us

Transport Operations secures all home to school transport provision for mainstream students and students with special educational needs as well as transport to day care services for adults.

We’re looking for Passenger Assistants to join us working 20 hours per week on a term time basis. 

The Role

20 hours

Permanent Contract

As our Passenger Assistant you’ll be working within a team on a split shift system that will include the morning shift from 6.45 am to 11.00 am and then return for the afternoon shift from 2.00 pm to 6.00 pm each week day.  You’ll be responsible for assisting with transporting adults and children to Day Care; Respite placements and Schools in South Warwickshire which will include helping passengers on and off the bus; ensuring their comfort and safety during transportation; maintaining the vehicle records as well ensuring the bus is clean and tidy after each use.  In addition you’ll help the wider team as required.

Key Requirements

To be successful in this role, it’s really important you can work on the split shift system.  As you’ll be working with a range of diverse people it’s also important you have good communication and customer care skills and used to providing a courteous and sensitive service.  With the ability to work within a team as well as on your own initiative; flexible in your approach, helping the wider team as necessary; you’ll be used to handling confidential information with tact and discretion.  It would be advantageous if you have experience of working in a multi-cultural environment and have experience of working with young and elderly people as well as people with disabilities.

For further information please see the attached Job Description & Person Specification.

Additional Information & How to Apply

Please note this role will transfer to Hawkes Point, Warwick within the next 2 years.

This organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure.

For further information about the role please contact Andy Prosser on 07500 993248 or

Closing Date:  Sunday 20 August 2017

Interview Date:  Tuesday 5 September 2017

Our method of application is online. To apply for this vacancy please click on the ‘Apply’ button. Please follow the instructions and upload your CV demonstrating how you meet the essential criteria

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on, including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email and WMJobs account on a regular basis after submitting your application.

Rewards & Benefits of working for Warwickshire

It really is true that every single job role here at Warwickshire County Council contributes to bettering the lives of the people in our County; we want to do this for our employees, too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours, technology to support remote working (such as light laptops and phones where the role allows).

Time to recharge is so important; we provide a generous holiday allowance which rises as you remain in employment with us. You get all Bank and public holidays off, plus all staff are given an extra day of holiday over Christmas.

As if that wasn’t enough, you’ll also have access to membership of the Local Government contributory pension scheme, childcare vouchers, a host of enhanced family friendly policies and some of the very best Learning and Development training courses to support your ongoing development.

We welcome applications from everyone and value diversity in our workforce.

Supporting documents
Job Description and Person Specification

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