Quality and Performance Supervisor (Adult Care and Support)

Location
Various locations
Salary
£20,138 - £28,485
Posted
04 Aug 2017
Closes
27 Aug 2017
Job Ref
SOL000001748
Contract Type
Full time permanent
Working Pattern
Standard
£20138.00 - £28485.00 pro rata p.a. Incremental progression is dependent on performance.

Hours:

1 x 14.5, 2 x 18.5, 1 x 37

Quality & Performance Supervisor (Adult Care & Support)

Across the country, councils are facing the challenge of providing the right care and support to growing numbers of people with limited resources. As more people need care and support to enjoy a good life, the resources within available budgets are reduced. As part of its offer to its residents, Solihull Council wants to make the best use of its resources to deliver services to meet the growing needs of the local population in ways that are effective and represent value for money.

As a Quality and Performance Supervisor you will play a vital role in ensuring that the ‘Solihull Offer’ is delivered by working with the teams responsible for undertaking assessments and in care and support planning. Working with our Managers and Quality Performance colleagues you will be responsible for managing a dedicated administration team and tasked with driving continuous improvement across the service. You will achieve this through the development of operating systems to ensure that high quality performance, team and, financial information is recorded and maintained.

We have 4 exciting opportunities to join the following teams:

• All Age Disability Team (Full time: 37 hours per week) - responsible for people with a learning disability, autism or a physical disability including those people with an acquired brain injury.

• Mental Health Team (Part time: 18.5 hours per week) - responsible for people experiencing mental ill-health, with a diagnosis of autism and undertake Mental Health Act assessments.

• Hospital Team (Part time: 18.5 hours per week) - responsible for people being discharged from hospital including Out of Borough Hospitals.

• Support Planning South Team (Part time: 14.5 hours per week) – responsible for older people with care and support needs as well as those with dementia.

To be successful in these roles you will have will be able to demonstrate:

• Experience of analysing and interpreting data to identify areas for training and development.

• Experience of developing and implementing systems as part of continuous improvement.

• Proven experience of team management, supervision and training of staff

• Effective problem solving skills with the ability to negotiate successful outcomes with a range of stakeholders.

• Confident in the use of IT with the ability to use a wide range of computer packages.

In return working for Solihull offers you the opportunity to develop your skills and make a positive contribution to people with care and support needs and their families.

We can also offer employees a friendly working environment, together with a range of flexible working options, attractive staff discounts and a career average pension scheme.

For an informal discussion about this post, please contact Alison McGrory, Interim Assistant Director of Adult Social Care, on 0121 704 8110 or Paula Koustas, All Age Disability Team Manager on 0121 709 7036.

Closing Date: 27th August 2017

Interview Date: 4th & 5th September 2017 if shortlisted through to final stage.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

Supporting documents
Job Description & Person Specification