Adult Front Door Advisors

Job Title: Adult Front Door Advisors
Multiple Vacancies Available
Salary: £24,993 - £27,214 per annum
35 Hours per Week
Location: County Hall, Worcester
Permanent
 

The Role
The Adult Front Door Service is the first point of contact for individuals seeking health and wellbeing support. Responding to Telephone Calls and Online Referrals, Advisors will provide a person-centred response to requests for help and effectively support individuals in Worcestershire to live well and as independently as possible.

This is a great opportunity for the right person to be part of an exciting transformation of the new Adult Front Door Service for the Peoples Directorate.

The Service supports people at the earliest opportunity to maximize the effectiveness of early intervention and prevention by:

Providing advice and signposting to local wellbeing services and resources. Working in partnership with our colleagues to deliver short term intervention in the Community. Referring on to our Social Work teams for appropriate Health & Social Care support.  

Our aim is to prevent or delay individuals from developing longer term care and support needs by enabling them to be healthy for as long as possible, self-managing long-term conditions.

If you would like any additional information or an informal discussion, please contact Kelsey James, at KJames@worcestershire.gov.uk or Colette McInerney, at CMcinerney@worcestershire.gov.uk

Benefits:
You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage Why work for us? | Worcestershire County Council, so do take a look!  Some of these offers include:

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: This role has the opportunity for advancement. We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

Equality & Diversity
The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.
 

How to Apply
Applications are invited to apply for this role.
Please find the Application Form, Job Description and Person Specification attached.

Please write your submission with consideration for the essential and desirable criteria on the Person Specification. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.

Please submit your Application form to Recruitment@worcestershire.gov.uk

Application Closing Date: Sunday, 8th September 2024
Anticipated Interview Date: Monday, 16th September 2024