Advice and Information Officer

Location
Stoke-on-Trent, Staffordshire
Salary
£20,138 - £22,658
Posted
09 Aug 2017
Closes
18 Aug 2017
Job Ref
008580
Contract Type
Full time permanent
Working Pattern
Flexible hours
Hours
Full-Time

We are looking to appoint an Advice and Information Officer to work within the Early Help Services Team. The role will include:

* Delivering in-depth and often complex advice, sign posting and guidance over the telephone to members of the public and professional organisations on a wide range of early intervention services.

* To understand the level of support required for individual children and families and liaise with the Safeguarding Referral Team to escalate cases when required.

You will have knowledge and understanding of safeguarding children and families, confidentiality, communication skills and being able to work on your own initiative and under pressure with a willingness to contribute to the continued improvement of the service. You will also need excellent IT and interpersonal skills.

Interviews will be held on 24th and/or 25th August 2017.