Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in William Shakespeare country, where you will find thriving market towns which are a wonderful tourist destination for millions of visitors each year from across the globe.

What to Expect:

Working in the community across Stratford-on-Avon District to make a real difference to our neighbourhoods, you will use your excellent people and communication skills to build relationships and develop partnerships with various local stakeholders and contractors to deliver services for us. You will use your positive, can-do attitude to make things happen and ensure that the communities across the District are benefitting from high quality services that we are responsible for.

Key Accountabilities and Responsibilities (Please see Job Description and Person Specification for more details):

 Lead on monitoring the delivery of the Council’s contracted waste collection, street cleansing and grounds maintenance services.

• Patrol and enforce the Council’s open spaces and car parks.
• Support the Environmental and Operational Services Team Leaders to ensure that the Council’s contractors deliver excellent, customer-focused, value for money services, which best meet the needs of the public and enhance public satisfaction.

What You’ll Need (Please see Job Description and Person Specification for more details):

 Effective communicator with the ability to engage with audiences at all levels.

• Excellent Customer Service skills, including handling and resolving customer enquiries and complaints.
• Strong People skills, with the ability to build excellent relationships and partnerships with key stakeholders and contractors at all levels.
• Driven, with a positive approach to problem solving and innovation, with the ability to make things happen.

So Why Us?

We at Stratford-on-Avon District Council are proud to provide public services to residents, businesses and visitors across this magnificent region, which is a great place to live, work and visit. By choosing to work for us, you will join a great organisation, full of passionate and skilled people all working towards the same goal, to provide high-quality frontline services. You will find great opportunities to further your career, in a supportive and nurturing environment. So come and join the SDC family and play your part in our future!

In addition to an open and friendly environment, you will enjoy an excellent benefits package including a minimum of 25 days’ annual leave, hybrid working, flexi-time scheme, Health Cash Plan Scheme and access to the Local Government Pension Scheme.

The Council has embraced hybrid working with the post holder expected to spend a minimum of 40% of their hours in our office, located in Stratford-upon-Avon with the option to work the remainder from home.

For an informal chat about the role, please contact Craig Bourne, Environmental and Operational Services Manager on 01789 260650 or craig.bourne@stratford-dc.gov.uk

Applications will close midnight on Sunday 22^nd September 2024

Interviews will be held week beginning 7 October 2024