Enterprise Centre Administrator

Cannock Chase Enterprise Centre
£17,419 - £19,430 per annum
10 Aug 2017
25 Aug 2017
Job Ref
Contract Type
Full time permanent
Working Pattern
Staffordshire County Council is one of the largest local authorities in the UK with an ambitious vision for Staffordshire and its people. Achievement of that vision will be underpinned by the County Council’s economic, physical and cultural environment or the “Place” that is Staffordshire. Put simply, the vision for “Place” is to make Staffordshire a beautiful, safe, accessible, vibrant, cultural, prosperous, business-friendly and sustainable county in which people can live healthy and prosperous lives.

We are at the start of a significant transformation agenda to ensure that we achieve the positive outcomes which will realize this vision, working in partnership with all public sector organizations across the county and where appropriate with the private and third sectors.

The Business Support Team is responsible for the County Council’s support to Businesses throughout the County. This includes the Public Protection Service, County Farms, Enterprise Centres, Business advice and signposting, the Single Point of Contact phone number, the Business Loan scheme and the Staffordshire Business Environment Network. The service works closely with Staffordshire businesses, business representative organisations and economic regeneration partners and partnerships to identify business needs and to plan, commission and deliver a range of business support services to meet these needs.

The Administrator will provide administrative support to the Enterprise Centre Manager in relation to the day to day management of the Centres. The post will be based at the Cannock Chase Enterprise Centre in Hednesford and will also support the operation of the Waterside Court Enterprise Centre in Burton as required.

1.Provision of on-site presence at Cannock Enterprise Centre to support the operation of the Centre and the other Centres for which the Enterprise Centre Manager is responsible. There may be a requirement to work from the other Centres as required.

2.Ensure that occupiers are aware of sources of business advice and assistance, and maintain a stock of useful literature and brochures etc. Refer occupiers to the Growth Hub’s Staffordshire Business Helpline for further business advice and assistance.

3.Arrange for prospective occupiers to view vacant units, and accompany them on viewing visits at all the two Centres if required whilst being able to supply information on letting terms.

4.Seek and obtain suitable reference for prospective occupiers.

5.Arrange for letting documentation (licences) to be signed and liaise with County Council’s Law and Governance Directorate where appropriate. Ensure up to date documentation such as public liability insurance is obtained from the tenants.

6.Maintain a list of vacant units and notify the Enterprise Centre Manager of any changes.

7.Maintain a ‘waiting list’ of any businesses interested in the units at the Centres.

8.Maintain an up-to-date list of occupiers, including full contact details and details of any alarm codes used in the units.

9.For rating purposes, notify the Borough/District Councils of any changes in occupation, including details of units that become vacant.

10.Prepare and distribute the monthly and quarterly invoices to the unit holders and along with the Enterprise Centre Manager, pursue payment.

11.Where required monitor readings of electricity and gas meters, and notifying energy suppliers of incoming and outgoing tenants.

12.Control and manage keys for the Centre units.

13.Set up photocopying accounts for occupiers as required and collect payment for this service.

14.Arrange and collect payment for the hire of meeting room facilities by tenant businesses and potentially, by external organisations ensuring correct charges are made for this.

15.Inspect the Centre regularly to monitor for any building defects, failure of occupiers to comply with the terms of their letting, and any other problems (particularly Health & Safety issues) that might adversely affect the operation of the Centre. Immediately report any faults, defects, concerns etc. to the Enterprise Centre Manager.

16.Maintain a record of, and arrange Property and Health & Safety contracted service visits as required.

17.Arrange to give access to contractors carrying out any authorised work on site, liaising with unit holders where appropriate, and advising the Enterprise Centre Manager of such.

18.Distribute post sent to the Centre.

19.Carry out regular fire alarm tests and record the tests for health and safety records. Attend to Fire and Security alarms activations during working hours as required.

20.Keep records of any accidents, personal injuries or damage to the Centre and notify the Enterprise Centre Manager immediately of any such incidents.

21.Provide holiday cover at the other Centres if required by the Enterprise Centre Manager.

Qualifications/Professional membership

•Level 2 NVQ in Business Admin or equivalent and willing to study to level 3.

•An IT qualification to the competency level of ECDL, CLAIT etc.

•Good standards of literacy and numeracy (demonstrated by GCSE passes in Maths and English or equivalent)

Knowledge and Experience

•Ability to appreciate major issues which small businesses face in order to sustain or grow their business.

•Ability to demonstrate a commitment to customer care.

•Experience of working in partnership to secure the delivery of outcomes.

•Experience in using a computer based information system for financial recording and processing.

•Experience in using Microsoft office or equivalent software package.

•Experience of office procedures, systems and equipment.

•Experience in working as part of a team.

•Competent in using figures and financial analyzing techniques

•Ability to liaise and impart financial information to a variety of people with different levels of understanding.

•Flexible working required to perform occasional duties which may include early morning starts or evening finishes.

•The job-holder must have a full current driving licence and demonstrate a willingness to travel across Staffordshire and neighbouring locations.

To apply for this post click on the Apply for job button below.

Closing Date: 23 August 2017 at midnight

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

Supporting documents
Job Description
Guidance Notes

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