Statutory Penalty Investigation Officer

Birmingham, West Midlands
£19,430 - £24, 964
10 Aug 2017
24 Aug 2017
Job Ref
Contract Type
Working Pattern

Statutory Penalty Investigation Officer


Lancaster Circus

Working 36.5 hours per week within a flexible working scheme 5 days per week

The role involves working within a busy team dealing with members of the public who have received Penalty Charge Notices.  You will need to have experience of working within a pressurised customer environment working to strict deadlines whilst maintaining accuracy and attention to detail, ability to investigate and assess individual circumstances in line with the statutory procedure associated with the Traffic Management Act 2004.

Requirements of the role include:

Excellent verbal and written communication skills to produce detailed replies to correspondence to a high level update information on computer systems to accurately summarise the advice and actions taken and maintain confidentiality, to work well as part of a team with the ability to be flexible to meet deadlines.

For informal enquiries please contact Collette Brown on 0121 303 7428

Ref: EC2242017

Closing date: 24 August 2017

 “Right to work in the UK documentation will be fully checked for all applicants.  All non UK and non EU applicants are required to apply for a Certificate of Sponsorship from Birmingham City Council and must be approved by the UK Border Agency (UKBA) before any employment offer can be confirmed.”


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