Licensing Officer

An exciting opportunity has arisen within the Private Rented Sector & Housing Standards Team for a Licensing Officer.

The post will include the administration and enforcement of Houses in Multiple Occupation (HMO) licensing providing an effective, efficient and responsive HMO licensing service for customers and the public.

The successful candidate will be working within a focused proactive housing licensing team:

• Assisting housing needs officers with providing advice, serving statutory notices, issuing HMO licenses and assisting with visits and prosecutions for non-compliance.

• Speaking with tenants and landlords by phone, email and letter, answering questions about the schemes and why inspections are taking place.

• Assisting officers in collating photos and evidence for enforcement cases.

• Ensuring record keeping of the schemes as well as progress reports and updates are maintained.

• Collating KPIs and statistics.

• Managing of digital records on Civica CX system (training can be provided).

Previous experience in Private Housing would be desirable but not essential. Excellent verbal and written communication skills including negotiation and presentation are essential.

Education Requirements

To be successful in the role you will possess:

• Minimum A level or equivalent qualification in Housing, or 3 years equivalent experience.

• Experience of working with the Private Rented Sector or with relevant licensing.

• Experience of HMO’s, especially in terms of Mandatory and Additional Licensing.

• Ability to demonstrate good ICT skills and knowledge of Microsoft Office Suite including Outlook.

We are looking for someone with confidence in decision making and an ability to prioritise workloads.

Additional details of this role can be found on the Job Description and Personnel Specification attached.

Closing date for applications will be Friday 27th September 2024

For an informal discussion, please contact Jayne Leonard on 07825899411 or Email jayne1_leonard@sandwell.gov.uk

Hours 

37 per week

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs

Click here to find out more about our One Team Framework: Values and Behaviours

To apply please download the application and return to: Hrresourcing_applications@sandwell.gov.uk

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