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Retail & Reception Assistant

Employer
Worcester City Council
Location
The Commandery, Worcester
Salary
12.18 per hour
Closing date
6 Oct 2024
Reference
WCITY/TP/248/135
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Job Details

The Commandery is one of Worcester's key visitor attractions. As Retail & Reception Assistant you will play an important part in welcoming people to the historic building and helping to make their experience an enjoyable one.

As a key member of the frontline team you will look after The Commandery Shop, where you will maximise income from sales of retail stock, admission tickets and other chargeable activities, to support the work of The Commandery. 

We are looking for someone with a track-record of providing an excellent customer welcome in a public-facing role.You will be an enthusiastic salesperson who is confident talking to visitors. Your retail experience will include sourcing stock to appeal to specific audiences, visual merchandising and stock control as well as operating electronic tills, cash handling and cashing up procedures. You will have the initiative to respond to problems, always looking to provide a positive experience for the visitor.

This part-time role is an average of 18.25 hours per week, worked over a two-week rota, every Wednesday and Friday and alternate weekends (both Saturday and Sunday). You may also be asked to work occasional evenings and Bank Holidays.The post holder works February - December each year - your salary for the 11 months is paid in equal instalments across 12 months.

If you would like to further your retail and sales experience, be a key part of an enthusiastic and dedicated team and enjoy playing your part in telling The Commandery's story then this role could be for you..

We welcome applications from all sections of the community. We would like to help you shine during this process. If you need any assistance with applying please contact the Recruitment team on recruitment@worcester.gov.uk. We can assist with alternative formats for your application or offer a MS Teams interview for example.

For further information about the role, please contact Helen Large, Museum Audiences Manager, at Helen.Large@worcester.gov.uk 

Closing Date: Sunday 6 October

Interview date: Thursday 17 October

We are currently advertising for a Visitor Engagement Assistant at the Commandery - Visitor Engagement Assistant job with Worcester City Council | 209422 (wmjobs.co.uk)


Attached documents
Our Benefits
Role Profile - Retail and Reception Assistant, Commandery

Company

Why choose Us?

This is an exciting time to join Worcester City Council!

We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.

Working for Us

Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.

We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing.  We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.

By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.

We will offer You

  • You will normally work a 37-hour week (although we have part time roles too). Annual leave starts at 26 days and rising to 31 days after 5 years' service, in addition to paid public holidays.
  • A generous flexitime scheme (where applicable) that can accrue an additional two days off per month
  • An additional fixed day off over the Christmas period and you can purchase up to 5 additional days' holiday per year.
  • Incremental pay increases within your grade, alongside any national pay awards.
  • Flexible working options including working from home and the right to request a variance in weekly hours and/or a reduction in hours.
  • Our valued Local Government Pension Scheme, where on average we contribute two thirds’ costs to an employee’s one third costs, with tax relief on these contributions, as well as protecting your family on your death You also have the option to exchange part of your pension for a tax-free cash sum on retirement.
  • We want you to develop and thrive in your role so we will invest in your training and professional development, including any required professional subscriptions.
  • A wide-ranging benefits platform, making your salary stretch further, with money-saving deals on your weekly groceries, high street retailers, technology purchases, holidays and luxury items, all accessible via an App on your personal devices.
  • A long service award.

Supporting Your Wellbeing

  • A free and confidential employee assistance programme (EAP), available 24 hours, to aid your work life balance.
  • Time off given for volunteering, for the benefit of Worcester.
  • Heavily subsidised leisure activities at the Council’s gyms and swimming pools (seven centres across Worcestershire).
  • Cycle to work schemes
  • Access to electric bikes for travel between sites
  • Free eye tests for visual display users and seasonal flu jabs
  • Enhanced family friendly policies and enhanced sick pay.

To access your candidate portal, head to https://worcester.wm-jobs.co.uk/members/

Company info
Website
Telephone
01905 722233
Location
Worcester City Council
The Guildhall
High Street
Worcester
Worcestershire
WR1 2EY
United Kingdom

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