Income Officer

£30,296 - £33,945 - Pay award pending 

Rugby Borough Council is dedicated to both community and colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.

Rugby Borough Council is looking to recruit a full-time enthusiastic Income Officer to focus on income collection from within the Housing Services Team.

The successful candidate will support and enhance the housing service that meets our purpose; to enable our tenants to succeed and sustain their tenancy.  They will, as part of the wider team, focus on enabling our tenants to sustain their tenancies through both proactive and reactive rent collection.

Ideally, you will possess a good working knowledge, experience and understanding around all aspects of income management and legislation that underpins it. A key aspect to this role is the collection and management of rent arrears and former tenant arrears and a good level of experience and understanding is fundamental.

The ideal candidate will take a flexible and holistic approach in ensuring we assist our customers in sustaining their tenancy.  This is an exciting opportunity to join a dedicated team where we want our tenants to succeed.

Benefits

• 35 days annual leave (including 8 Bank holidays and 3 extra days normally applied at Christmas)
• Generous Local Government Pension Scheme
• Hybrid working up to 60% 
• Flexi time scheme
• Structured Induction Program
• Learning and Development opportunities and Future Leaders programmes
• Payment of professional subscription for approved professionals
• Family Friendly Policies
• Independent Support for your health & wellbeing
• Generous compassionate leave
• Extra Benefits including Retail Discounts, Car Salary Sacrifice scheme and more

For an informal discussion about this role, please call Sharon Beckitt, our Housing Services Team Leader on 01788 533375.

You can view full details of this job via our website www.rugby.gov.uk , where you can also apply on-line.  If you are unable to apply on-line please contact 01788 533564, or e-mail: contact.centre@rugby.gov.uk for further assistance.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Closing Date: 13 October 2024

Interview Date: 21 October 2024