Level 2 - Leisure Team Member - Apprentice

Contract - Fixed term:  18 months contract 

Salary:                    £22,071

Hours:                     37 hours per week (this includes shift working patterns including weekends) 

We’re a city with big ambitions. A place packed with pride, passion and endless potential.  

WV Active is the Council’s leisure brand and has three centres in the city. Bert Williams, in Bilston and our dual site Aldersley Leisure Village in Tettenhall and Central Baths, in the city centre.  We currently support over 9000 members to achieve their health and fitness goals.  

If you are passionate about working in the leisure and fitness industry and looking for the first or next step in your career. 

WV Active want to hear from you.    

We’re now recruiting two apprentices to join our team. One apprentice will be based in Bert Williams, in Bilson and one apprentice will be based our dual site Aldersley Leisure Village in Tettenhall and Central Baths, in the city centre You’ll need to be fit, enthusiastic and customer focused, want to play your part in moving the business forward and support the growth of the membership base, during what is an exciting time for WV Active.

As an Apprentice you will be supported by our experienced and knowledgeable management team whilst you gain the skills you need to achieve your Leisure Team Member Level 2.  You will need to be motivated and committed to complete your training and truly engage with the hands-on experience you will gain from working with our team.  

As a Leisure Team Member Apprentice, you will be at the very heart of the service and an important part of the team, engaging and participating in everything we do. 

So, what do we expect from you: 

- You need to be passionate about working in the leisure and fitness industry 

- You need a good level of fitness to be able to support WV Active’s varied  range of activities 

- Deliver excellent customer service - Being enthusiastic, at ease in talking to a wide range of customers, interacting with them around the centre, in group classes, around the pool and on the gym floor. 

- Supporting our members providing encouragement to motivate them to achieve their goals and helping to improve overall physical activity levels in the city 

- Ensuring everyone using the centres does so safely which includes working in the gyms, studios and supervising the pool and making sure that the centres maintain the very highest levels of cleanliness 

- Actively and consistently promoting WV Active and its services and to make every member’s visit an enjoyable experience that keeps them coming back

- Working hours will include days, evenings, and weekends shifts.

Work conditions  

You will be required to work in line with the rota shift working patterns in place at each of the centres. 

The successful candidates will work at our leisure centres – please see further information here: WV Active | Wolverhampton Gyms and Fitness Centres

Special conditions: 

You will need to attend regular lifeguard training sessions to ensure ongoing personal development and compliance of the requirements of the National Pool Lifeguard Qualification. 

This post is subject to the essential qualifications highlighted in the person specification and an enhanced DBS check. 

The successful apprentice will receive on the job training and will complete a Level 2 Leisure Team member Apprenticeship

https://www.instituteforapprenticeships.org/apprenticeship-standards/leisure-team-member-v1-1

As part of the apprenticeship, you will also gain the below qualifications, if not already held.

• A RLSS lifeguard qualification.
• A Swim England Level 2 in Teaching Swimming 
• A Level 2 Certificate in Fitness or Gym Instruction 
• A Level 3 certificate in First Aid 

Please note: if you already have previous Level 2 qualifications in Leisure or Fitness then please contact the Organisational Development Team on the email below to check you are eligible for the apprenticeship. 

If you would like to discuss this or require more information about the role then please E: Ross.Smith@wolverhampton.gov.uk Richard.Knowles@wolverhampton.gov.uk or OD.Team@wolverhampton.gov.uk

Please note: If successful, you will be required to evidence the qualifications stated on the submitted application form in relation to the criteria outline on the role profile form before any offer would be made. 

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empowers employees to maximise their performance and productivity, whilst maintaining a healthy work life balance.  Roles with a fixed workstyle work in a fixed permanent council location.  Roles with a field workstyle are usually allocation where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location.  Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.

Diversity 

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents. 

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential. We've received the Stonewall Silver Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace. As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees. 

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post. 

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here

Recruitment of Ex-Offenders 

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information & Support 

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - support.html" style="background-color:transparent;color:rgb(19,50,69);text-decoration:none;">Learn more here

Attached documents
Level 2 Leisure Team Member Apprentice Role Profile.docx