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HR Business Support Officer

Employer
Wyre Forest District Council
Location
Kidderminster
Salary
£26,751 to £28,182 per annum (Pay award pending)
Closing date
3 Oct 2024
Reference
WFDC/TP/182/202
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Job Details

 Our HR function plays a key role in the smooth running of our Council, and we have an exciting opportunity for a HR Business Support Officer to join our team, working across our sites in the Wyre Forest and would be based primarily in Kidderminster.This is an exciting opportunity to join our team and this role is key in supporting the delivery of the People and Organisation Development Strategy. We truly believe the role of a HR Business Support Officer is an experience like no other – you’ll receive huge amounts of variety with the opportunity to get involved in lots of exciting forward-thinking projects. 
A typical day working as a HR Business Support Officer may include:
  • Acting as first point of contact for all HR administrative queries; via phone calls, emails or referral from a team member;
  • Providing administrative support across the wider HR team, where required;
  • Working as part of a team, this role will be responsible for all payroll and HR system updates in the Council’s people management system and then corresponding change of contract letters/emails;
  • Co-ordination of the onboarding process for new joiners and the leaver process;
  • Production of standard letters, contract offers, references, DBS checking, etc;
  • General administration as and when required to include e-filing and general maintenance of employee records;
  • Working with the HR Advisory team to support in employee relations cases as required;
  • Managing the exit interview process across the Council where required;
  • Other ad hoc HR projects and work as required.
The Ideal Candidate
  • You're likely to join us from a similar role. To join us as an HR Business Support Officer, you should definitely have solid experience of delivering best-practice HR solutions and contractual administrative support.
  • We're looking for someone who thrives on variety - no two days are the same - so it's important that you can handle multitasking within a fast-paced, procedure and process-focused environment; taking pride in delivering an excellent service to our managers and employees alike. 
  • You'll have great communication skills too, whether that's over the phone or via email, as well as impressive attention to detail and the ability to take direction from others. 
  • If you also have plenty of self-motivation and excellent computer-literacy, this is an incredibly rewarding place to bring your career.
Additional Information 
  • Appointment to this post is subject to satisfactory clearance of a basic disclosure check (Disclosure & Barring Services (DBS)) under the Police Act 1997. 
  • We have a flexible approach to the workplace and operate a hybrid model so that you can enjoy the benefits of working at home and in the office.

This is a Fixed Term Contract for 18 months 
Previous Applicants Need Not Apply 
Wyre Forest District Council is an Equal Opportunities Employer  

Attached documents
HR Business Support Officer role profile June 2024.pdf

Company

Whatever your role within Wyre Forest District Council, every day you will be working to benefit people living in the area. The District is a mix of urban rural, market and riverside town communities covering 195 square kilometres. The three main towns of Kidderminster, Bewdley and Stourport-on-Severn and several surrounding villages including Arley, Rock, Chaddesley Corbett and Wolverley make up the district. Over 100,000 people live here and you can help shape our district’s future as part of our circa 350  strong workforce that strives to make a difference in making sure the services we offer meet the aspirations and needs of our local community.

Working for us:

We value our employees and aim to create a positive, progressive and open work culture that supports everyone to thrive. We believe in rewarding employees and working for us has some great benefits.  We focus on supporting your physical, financial and emotional wellbeing. You can expect to enjoy a range of learning and development opportunities designed to enhance you in your role. Our excellent benefits also include a competitive salary and pension scheme, favourable holiday entitlements and flexible working options. 

We are dedicated to enabling each individual to be the best that they can be, and are committed to equality, diversity and inclusion.

We are a Disability Confident Employer and hold the Defence Employer Recognition Scheme Bronze award.

If you have ambition for yourself and this district, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you.

Our Vision:

"A safe, vibrant and clean place to live, work and visit."

Our Values:

Our vision is underpinned by the following values which lie at the heart of everything we do:

  • We are working together 
  • We are fair
  • We are dependable 
  • We put communities first 

Our Priorities:

Our priorities represent what we want to achieve for the social, economic and environmental well-being of the district, they are:

  • Economic growth and regeneration
  • Securing financial sustainability for services the local communities value
  • A clean, safe and green place to live, work and visit

Our locations:

Wyre Forest DC locations image

To find out more:

To find out more about Wyre Forest District Council, or the area we serve please visit our website at www.wyreforestdc.gov.uk, 'Like' us on Facebook www.facebook.com/WyreForest/ or follow us on Twitter @WyreForestDC.

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Company info
Website
Telephone
01562 732721
Location
Wyre Forest District Council
Wyre Forest House
Finepoint Way
Kidderminster
Worcestershire
DY11 7WF
United Kingdom

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