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Receptionist

Employer
Birmingham City Council
Location
Washwood Heath Academy Trust Saltley Academy Belchers Lane Bordesley Green Birmingham B9 5RX
Salary
£22,737 to £24,702 (FTE) (£19,971 to 21,697 Pro rata)
Closing date
18 Oct 2024
Reference
JOB002303

Job Details

Start date: 3 December 2024

Hours per week: 36.5, Term time only

Washwood Heath Academy Trust
Saltley Academy
Belchers Lane
Bordesley Green
Birmingham
B9 5RX
Telephone number: 0121 803 2758

Contact email: sclarke@saltley.academy

Contract type: Permanent  

About Us:

Saltley Academy is a thriving educational institution committed to excellence and inclusivity. Our mission is to provide a supportive and enriching environment where every student can achieve their full potential We are looking to appoint a suitably qualified, hard-working and enthusiastic receptionist to support the work of the administration team by being a professional, effective and efficient receptionist.

Key Responsibilities:

You will work under the direct supervision of the senior office/cover manager to provide excellent support in reception.

You should have excellent IT skills, be well organised, have a professional approach to work and be able to prioritise workloads to meet critical deadlines. Excellent communication skills both oral and written are also an essential part of the role to be able to deal with staff, students, parents and external agencies. An ability to multitask is essential.

The successful candidate will already have experience of working within a front of house setting, ideally in an academic environment, have experience of Microsoft Office and should be able to provide evidence that you have the skills, knowledge and understanding to become a Receptionist at our Academy.

In return, we will offer you:

  • a collaborative and inclusive culture, where team members will upskill you and give you regular opportunities to learn from each other in a safe and collaborative environment
  • an opportunity to undertake structured CPD via access to the national college online CPD platform and/or apprenticeships such as [the CIPD or Coaching via our apprenticeship levy-amend examples based on roles]
  • access to career pathways and pledge to help you plan for and make your goals a reality via our professional growth and performance process
  • a wellbeing culture, with paid and unpaid time off to support life events via our life leave policy, access to a wellbeing champion and the opportunity to participate in our annual staff wellbeing survey with edurio, so we know and can respond to views
  • access to 24/7 employee assistance programme (EAP), which includes confidential counselling, access to wellbeing advice and a lifestyle app called “my possible self”
  • access to a suite of supportive policies, such as life leave, wellbeing, career break and family friendly
  • access to a generous pension scheme known as the local government pension scheme (LGPS)
  • access to a comprehensive employee rewards package including long service awards, employee referral scheme, cycle to work scheme and contribution to glasses and eye-sight tests for eligible display screen users
  • opportunity to be part of key trust-wide collaborative groups such as the equality, diversity and inclusion (EDI working group) and wellbeing working groups, including menopause support and neurodiversity support
  • this excludes an additional 2-week paid compulsory closure at christmas, for which additional days’ leave are gained
  • onsite parking at all schools

It is a very exciting time to join our Academy and we are looking for a highly motivated, skilled and creative individual to join a committed team of specialists.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Informal enquiries are warmly welcomed. Please contact Sonia Clarke by email: sclarke@saltley.academy or phone: 0121 803 2758.

N.B. CVs will not be accepted

We value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. We have an outstanding opportunity to work at Saltley Academy as a Receptionist.
We promise to treat all candidates fairly, consistently and with respect throughout the application, assessment, and selection process.

We are also “happy to talk flexible working” subject to the operational requirements of the role.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent spoken English is an essential requirement for this role.

Washwood Heath Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. 

Join us at Saltley Academy and make a positive impact on our students' lives!

How to Apply

Please apply online.

This school is committed to safeguarding and promoting the welfare of children and expect all staff and to share this commitment. The successful candidate will be subject to necessary pre-employment checks, including: an enhanced DBS; Childcare Disqualification (where applicable); qualifications (where applicable); medical fitness; identity and right to work.  All applicants will be required to provide two suitable references. 

Applicants please note: This post is not part of the City Council and the successful candidate will not hold a Birmingham City Council Contract of Employment. Please use the contact details in the advert for information on actual employment conditions.

Rehabilitation of offenders: This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide.

An online search will also be carried out as part of due diligence on all short-listed candidates.
 

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.   

For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/job_vacancies  

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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