ICT Education Desktop Services Officer

Severndale Specialist Academy
06 Sep 2017
18 Sep 2017
Job Ref
Contract Type
Fixed Term Contract
Working Pattern

ICT Education Desktop Services Officer

£23,398 - £24,964 per annum

NJC Scale 6

37 hours per week

ICT Services at Telford & Wrekin Council are searching for an enthusiastic Education Desktop Support Officer to join our expanding team who were BETT 2015 finalists for ICT Services and Support.

An ideal candidate would have a degree of experience of providing an ICT support service in schools and provide a customer focused reliable, flexible operational and technical support service to our Education customers. This post will support schools on a day to day basis, enabling them to operate more effectively and efficiently to improve teaching and learning through the use of ICT.

Experience with Windows 7, 8.1 & 10 and Microsoft Office 2010, 2013 & 2016 in an enterprise environment is essential.

Experience with Apple OSX and IOS devices including mobile device management solutions is desirable.

This is an exciting opportunity to join a diverse fast-paced support team. Our aim is to provide an exceptional cost effective managed service; this includes providing advice, support and implementing solutions to primary, secondary and special schools from all over the region.

This opportunity offers an excellent package from a progressive Business Winning ethos which would suit candidates looking to develop and progress their career.

For further information on the role please click on the links below to view the job description and person specification.

Please note employees who are at risk will be considered first for this position.  Only if an appointment is not made will other candidates be considered.


We are committed to equality and diversity. Posts working with children or vulnerable groups will be subject to an appropriate criminal records check.


Sorry but CVs will not be accepted.


For further information, please contact Leon Coles 383447 or leon.coles@telford.gov.uk


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