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Customer Support Administrator

Employer
Hereford & Worcester Fire and Rescue Service
Location
Malvern
Salary
£24,790 - £25,183 per annum (pro rata)
Closing date
1 Dec 2024
Reference
HWFRS/TP/178/157
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Job Details

Scale 3

25 hours per week

£24,790 - £25,183 per annum (pro rata)

Permanent

Operational Logistics, Betony Road, Malvern

 

The Role

A part-time opportunity has arisen in the Operational Logistics department, which is at the heart of all fleet, equipment, supplies and water (hydrant) distribution, maintenance and procurement for the Service.   It will include supporting our front-line personnel as well as other departments across the Service. This role is to work 25 hours per week, across five days, and is a permanent position. 

As a Customer Support Administrator you will provide high quality administrative support to all functions of Operational Logistics. You will be involved in creating and maintaining vehicle, equipment and hydrant records using a variety of computer systems. Your responsibilities will include producing purchase orders and processing invoices to support the purchasing function for all Operational Logistics departments. This role will also involve reception duties including receiving post, telephone calls and visitors. 

A full job description and person specification can be found in the attachments below.

About Us 

Every day we're helping to save lives and keep the community safe - and not only by fighting fires.  Behind the scenes at Hereford & Worcester Fire and Rescue Service, there are lots of other roles that people don't see, helping to provide vital functions to keep us an efficient and effective Fire and Rescue Service.  

 

Reasons to join us

  • 25 days annual leave per year. In addition, you will be entitled to the normal Bank/Public Holidays
  • Flexible working, including a flexi time scheme
  • Access to a local government pension scheme
  • Free car parking at the Operational Logistics site and across our 25 fire stations
  • Access to the Blue Light Card – the UK’s largest Emergency Services discount card

 

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For more information about us check out our latest tweets via Twitter (@HWFire) or visit our Facebook page. 

Closing date for applications is 11:59pm on Sunday 1st December 2024.

Safeguarding

Hereford & Worcester Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff and volunteers are expected to share this commitment.

Attached documents
Job description & person specification
Candidate guidance notes

Company

Hereford & Worcester Fire and Rescue Service is responsible for providing day-to-day fire and rescue services across the two counties of Herefordshire and Worcestershire.

Our stations are staffed by a mix of 'wholetime' firefighters - operating on a full-time basis and providing an immediate response - and ‘on-call’ firefighters who work and live in their local communities and respond to emergency calls whenever they are needed.

There are many interesting career opportunities with us, in Fire Control or one of our specialist support staff roles as well as being a firefighter.

Support staff work in areas including Finance, Community Safety, Training, Human Resources, Information Technology and Workshops. 

Equality and inclusion

We aim to provide equality of opportunity in employment and service delivery and welcome applications from people from all backgrounds and sections of society.

Company info
Website
Telephone
01905 368343
Location
Hereford and Worcester Fire & Rescue Service
Hindlip Park
Worcester
Worcestershire
WR3 8SP
United Kingdom

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