Job Title: Senior Quality Assurance Officer
Salary: £39,267 - £42,294 per annum 
35 Hours per Week
Location: County Hall, Worcester
Temporary: until 30 April 2026
 

The Role: 

We’re looking for someone with excellent skills and knowledge in understanding social care quality standards.

We have an exciting development opportunity within Worcestershire County Council People Directorate, Commissioning and Quality Assurance Team. We are looking to recruit a Senior Quality Assurance Officer to cover the current position holder’s role while they cover a different position.  This contract is currently expected to be until 30 April 2026. 

This is a key role supporting the Quality Assurance Manager in managing the Quality Assurance Team which ensures the quality of social care providers delivery of care to our residents in Worcestershire, providing a vital role in ensuring quality standards of care for some of our most vulnerable residents are risk managed and met in line with required regulations and statutory duties.  You will be expected to supervise and manage Quality Assurance Officers and plan their work plans, as well as supporting the Quality Assurance Manager in preparation for CQC assessment, to review current practice against best in class, recommend and lead change and transformation actions where required and to continue to develop the team capabilities and approach to integration across our health and care system.

For further information please contact: Karl Palmer, KPalmer3@worcestershire.gov.uk, Quality Assurance & Compliance Development Manager

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage Why work for us? | Worcestershire County Council, so do take a look!  Some of these offers include: 

•    Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!

•    Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.

•    Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.

•    Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

Equality & Diversity:

The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

How to Apply:
 Please find the Job Description and Person Specification attached.

Please write your submission with consideration for the essential and desirable criteria on the Person Specification. This should include examples of why you should be considered; and the experience, skills, and knowledge you would bring to the post.

Application Closing Date: Sunday 1^st December 2024
Anticipated Interview Date: 9^th and 10^th December 2024

Attached documents
Job Description and Person Specification.pdf
Management Competences Level 1.pdf