Welcome to Telford and Wrekin – Simon Froud – Director of Adult Social Care

Telford and Wrekin is a Co-operative Council which promotes working with and supporting inclusive and diverse communities, working in collaboration with its residents and partners. Our approach to Co-production is key to ensure we work in partnership with people who use our services to ensure we are promoting independent living and early intervention for those people who need support or care.

This is an exciting time to work in Telford and Wrekin with a positive, enthusiastic and ambitious Council and Adult Social Care Service who have been assured of a good standard of care is being delivered. We are keen to build on our successes and welcome applications from people who have the drive and energy to develop our services further as part of our team.

The role 

We are seeking a Service Delivery Manager to lead and support the Adult Social Care responsibilities for admission avoidance and discharge from hospital. This pivotal role involves overseeing the delivery of high-quality Intermediate Care or Enablement services ensuring seamless coordination between hospital and community care and support. 

 Key Responsibilities

• Lead and manage teams that support avoidable admission, discharge from hospital and case management to deliver exceptional adult social care services.
• Ensure effective communication and collaboration between hospital staff, social workers, and community care providers.
• Implement and monitor care plans to meet the diverse needs of patients transitioning from hospital to home or other care settings.
• Maintain compliance with relevant legislation, policies, and procedures.
• Oversee the allocation of resources, including staff and budget management.
• Maintain accurate records and prepare detailed reports on service delivery and outcomes.
• Develop and maintain strong partnerships with the Integrated Care Board to enhance service integration and patient outcomes as a key point of contact for ASC.
• Take on Lead roles across ASC to ensure there is a strategic focus with operational delivery.

 You will need

• A professional qualification such as Social Work, Registered Nurse or Therapist 
• Proven experience in a leadership role within adult social care or healthcare settings
• Strong understanding of hospital discharge processes and community care services
• Excellent communication, organisational, and problem-solving skills
• Ability to work effectively within a multidisciplinary team
• Experience in partnership working with health and social care organisations

Why apply 

 You will be part of an award winning Council and Adult Social Care team 

• The role offers a fantastic opportunity to lead on impactful and innovative projects and shape integrated hospital and discharge services 
• Offers a competitive salary and benefits package
• Offers opportunities for professional development and career progression
• Provides supportive, inclusive and diverse work environment
• The chance to make a real positive difference in the lives of adults requiring social care

If you would like more information or an informal discussion about this role then please see our recruitment web pages or contact Simon Froud (DASS) at simon.froud@telford.gov.uk 

 Join us in providing outstanding social care services to our community. We look forward to welcoming you to our team!

Please click on the links below to view the job description and person specification.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.

Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.

We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

• Competitive rates of pay
• Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
• Staff benefits and discounts including salary sacrifice schemes
• Free on-site parking
• Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
• Free access to our employee assistance programme and confidential counselling
• Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home – our approach is to promote greater level of flexible working around personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

A CV template is available if you do not already have a CV.

Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.

Attached documents
Job Description & Person Specification