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SEND Service Manager - Reviews

Employer
Birmingham City Council
Location
BIRMINGHAM
Closing date
20 Dec 2024
Reference
1791
View more categoriesView less categories
Sector
Local Councils
Job Type
Education - non-schools based
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

SEND Service Manager Reviews (Young People Year 9 to age 25 Team) 

Permanent

Grade 6 - £50,788 - £62,801 Consultation grade - subject to formal evaluation under the Pay Equity Review 

Working Full-time, 36.5 hours per week (hybrid working) 

Do you want to work within a team that is passionate about making a difference for children and young people with special educational needs and disabilities (SEND) and their families?

Birmingham’s SEND and Inclusion services (part of the Children and Families Directorate) are growing as part of the council’s long-term commitment to children and young people to improve their lives and support their families. As part of this growth, the SENAR Service which is responsible for Education, Health and Care (EHC) needs assessments and over 11 500 children and young people with EHC plans, is looking for outstanding people to join the workforce and deliver a high-quality service.  

As a SEND Service Manager Reviews for children and young people aged 14 and above with Education Health and Care Plans, you will report directly to the Head of SENAR.  You will be a member of the SENAR Leadership Team and will represent the service with a range of stakeholders both internal and external. You will be responsible for providing exceptional leadership to ensure continuous improvement in the work of the SENAR service, specifically the local authority’s management of annual reviews and resulting casework.  You will:

  • Lead and manage one of two teams responsible for young people with an EHC plan aged 14 to 25 ensuring annual reviews take place annually, are processed in line with statutory timescales and resulting casework is person-centred and timely
  • Provide advice regarding casework, ensuring that procedures and timescales are fully compliant with both statutory and locally derived procedures 
  • Coach, guide and support senior case officers and case officers to improve their practice and as a result, the experiences of children, young people and families 
  • Be able to communicate clearly and meaningfully with a variety of audiences including delivery of training as appropriate 
  • Work closely with the Service Manager for Quality and Improvement to learn from feedback, implement improvements to practice and be a champion of excellence 
  • Contribute to setting clear measurable and achievable goals for the service, including business planning 
  • Undertake the management and deployment of people to work to their full potential including performance management, capability and attendance 

Your proven impact in leading improvement in professional practice and service delivery for children and young people with special educational needs and families in line with relevant legislation and formal guidance, will form the basis of your credibility in this role.   

You will be excellent at communicating with, and motivating, colleagues at all levels within a service. You will be used to working to deadlines and be adept at managing several different priorities simultaneously. You will thrive in a role that requires you to influence all stakeholders to deliver change and improvements that make a positive difference to the lives of children, young people and families.

To be part of this dynamic team and to play your part in the improvements we are delivering for Birmingham families, please get in touch.

If you would like an informal conversation about this role, please contact Tracy Winwood, Interim Head of SENAR tracy.winwood@birmingham.gov.uk

 We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim.

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Closing date 20th December at 23:59. Previous applicants need not apply.

Interviews will take place in-person.  Shortlisted candidates will be provided with further information.

Ref: BCC1791

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

Job description and person specification

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.   

For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/job_vacancies  

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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