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Brokerage Manager

Employer
Solihull Metropolitan Borough Council
Location
Council House Solihull
Salary
£43,693 - £49,764 per annum. Incremental progression is subject to performance
Closing date
26 Jan 2025
Reference
SOL/TP/180/977
View more categoriesView less categories
Sector
Local Councils
Job Type
Commissioning
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Would you like to make a difference in the right way every day? 

We are looking to recruit a high performer and highly motivated Brokerage Team Manager for the Solihull Brokerage Team, responsible for the sourcing of care and support packages for Adult Social Care that ranges from Residential, Respite and Community based Care, Supported Living, Supported Accommodation and Support at Home in accordance. 

As Brokerage Team Manager, you will be required to coordinate the effective and efficient workload management of the Brokerage Team, ensuring service referrals and queries are carried out in a timely manner. You will need to ensure management of brokerage referrals are conducted accurately and effectively working with our colleagues in Contracting, Quality and Social Work Teams. 

You will maintain robust oversight of financial arrangements for care and support packages which enables quality and value, maximising block contracts and contractual frameworks as far as possible. Where care and support packages are required outside of these arrangements you will be responsible for negotiating costs with providers. 

You will manage the flow of work for the service in a professional, customer focused and efficient manner utilising a combination of people, process and technology.

You will use your experience and skills to organise, manage and develop the Brokerage Service. You will support commissioners with the intelligence drawn from our systems, including our eBrokerage system, to help inform contract management meetings and commissioning decisions. 

We require a good team player who can work under pressure and to tight deadlines, is enthusiastic, flexible and adaptable with a high level of communication skills (both written and verbal).  This is an extremely supportive, collaborative team where effective communication is essential and commitment to providing a quality service is the norm.   

You will also be:

  • Educated to degree level in Health, Social Care, Commissioning, Business Admin, or have the ability to demonstrate an equivalent level of experience in Health & Social Care Brokerage or contract management.  
  • Experience of successfully leading teams and managing service responses to deliver quality outcomes, quality, and value in the public sector.
  • Experience of successfully engaging and negotiating with a range of stakeholders, for example Providers, Health Commissioners and people who require care and support.

We understand that our employees want to do more than just work, and encourage good work-life balance by offering a range of flexible working options; this is further supplemented by an extensive wellbeing offer, as well as a range of other benefits including staff discounts and access to the Local Government Pension Scheme.

If you have a specific question regarding this post, please contact the following:

Interview date – 7th February 2025 

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit. 

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

Attached documents
Brokerage Manager Band F JDPS. July 2024.docx

Company

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About Solihull Metropolitan Borough Council

Solihull

Solihull is regarded as a popular and vibrant place to live in the UK. As one of the most prosperous towns in the Midlands, almost two thirds of our borough is designated as green belt. We have over 1,500 acres of parks across the borough, with 16 Green Flag Awards. Solihull is very well connected, with great transport links such as the M40, M42 and M6 all close by, and an excellent rail network, plus, of course, an international airport. We are home to the award-winning Touchwood Shopping Centre, National Exhibition Centre, Resorts World Birmingham, and the Resorts World Arena.

It is an exciting time for Solihull, although we are a relatively small local authority (c. 6000 employees), we still have ambitious plans including the development of UK Central and HS2.

Here at Solihull Council, we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.

We recognise that our employees are the key factor in achieving our vision and as such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

The transition to Smarter Working has presented us with the opportunity to re-think how and where we work. With the option to access portable technology, dependent upon the requirements of the role, a lot of our people are not bound to a single workplace or traditional ways of working, with many choosing to spend a good proportion of their week working from home.

tomOur people told us that they value flexibility, and that choice enables them to have a better work-life balance, manage family responsibilities, enhance their personal wellbeing, and continue to deliver excellent outcomes for the residents of Solihull.

Our people are our number one asset, and our aim is to have a healthy, happy engaged and thriving workforce.

Wellbeing is at the heart of our employee offer and we are a bronze accredited West Midlands Combined Authority Thrive at Work employer.  This recognises our commitment and action in support of employee wellbeing.

Unpaid carers carry out a key role within our community and know that this can be challenging when combined with employment.  Our Carer’s Policy, Employee Carers Network and the ongoing support we give to our employees has resulted in us winning Employer of the Year 2022 at the Carer Friendly Awards.

We will offer you:

  • A friendly, supportive and inclusive working environment;
  • Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;
  • A range of flexible working options;
  • Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;
  • A generous flexitime scheme (available for most roles);
  • Access to the Local Government Pension Scheme;
  • A wide range of learning and development opportunities;
  • A range of family friendly policies;
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.

Solihull Council is proud to be an Equal Opportunities Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who demonstrate they meet the minimum criteria for the vacancy.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

For roles eligible for a Disclosure and Barring Service (DBS) check this will be indicated in the advert and supporting recruitment documents.  Where the post involves working with children, other vulnerable groups or in a position of trust it is exempt from the provisions of the Rehabilitation of Offenders Act 1974.  Further guidance is available at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/945449/rehabilitation-of-offenders-guidance.pdf

Please note, where sufficient numbers of applications are received, we reserve the right to close a vacancy before the advertised closing date. We therefore advise that you submit your application as soon as possible.

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Company info
Website
Telephone
0121 704 6000
Location
Council House
Manor Square
Solihull
West Midlands
B91 3QB
United Kingdom

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