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Apprentice Administration Assistant

Employer
Solihull Metropolitan Borough Council
Location
Solihull
Salary
£22,041 - £22,041
Closing date
19 Jan 2025
Reference
SOL/TP/180/1020
View more categoriesView less categories
Sector
Local Councils
Job Type
Apprenticeship
Contract Type
Apprentice
Working Pattern
Standard
Hours
Full-Time

Job Details

We have an exciting opportunity for an enthusiastic and hard working person, to take the next step in their career and join the Chief Executive’s Management Team.

Why apply?

  • An opportunity to work at the heart of the organisation, working in the Chief Executive’s Management Team.
  • Work in partnership with a high performing Executive PA team across the organisation.
  • A fascinating, fast-paced and varied role; each day will be different.

 

During the Apprenticeship the role will include:

  • Undertaking general administration tasks such as filing, printing, answering phones and responding to incoming queries either face to face, on the phone or in writing.
  • Monitoring, prioritising, acknowledging and distributing incoming email and correspondence.
  • Working independently and within a team adhering to tight deadlines.
  • Supporting the planning and organisation of meetings, including setting up meetings, the preparation of agendas, distribution of papers, attending meetings to record actions and follow up as necessary.
  • Supporting the Personal Assistant in managing the Chief Executive’s diary.
  • Handling and processing manual or computerised information, with care, accuracy, confidentiality and security.

 

The successful candidate will have:

  • Experience of using a wide range of computer packages including Microsoft Word, Excel and Outlook (or equivalent).
  • Be customer focused with good communication skills, both spoken and written.
  • Effective organisation skills.
  • Ability to produce consistently accurate work.
  • The ability to work as part of a team.

 

In return we offer the following:

  • Apprenticeship training delivered at Solihull MBC to achieve a nationally recognised certificate (Level 3).  
  • 24 days annual leave (plus bank holidays) rising to 29 days after 5 years’ service with the option to purchase up to 10 days additional annual leave.
  • A great working environment, together with a range of flexible working options, attractive staff discounts and benefits including a career average pension scheme, discounted travel for bus and train travel and Flexi time.

This role is full time  - 37 hours per week, Monday to Friday.

Interested? To apply, please click on the link below. If you have a specific question regarding this post, please contact Jane Tattam, Executive Assistant by email at jtattam@solihull.gov.uk or telephone 0121 704 8312.

Interviews will be held 30/1/25   


Attached documents
JDPS.docx

Company

We've implemented a new system from Monday 4th March which will improve your candidate experience!  To access your candidate portal for our new system, head to https://solihull.wm-jobs.co.uk/members/ 

About Solihull Metropolitan Borough Council

Solihull

Solihull is regarded as a popular and vibrant place to live in the UK. As one of the most prosperous towns in the Midlands, almost two thirds of our borough is designated as green belt. We have over 1,500 acres of parks across the borough, with 16 Green Flag Awards. Solihull is very well connected, with great transport links such as the M40, M42 and M6 all close by, and an excellent rail network, plus, of course, an international airport. We are home to the award-winning Touchwood Shopping Centre, National Exhibition Centre, Resorts World Birmingham, and the Resorts World Arena.

It is an exciting time for Solihull, although we are a relatively small local authority (c. 6000 employees), we still have ambitious plans including the development of UK Central and HS2.

Here at Solihull Council, we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.

We recognise that our employees are the key factor in achieving our vision and as such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

The transition to Smarter Working has presented us with the opportunity to re-think how and where we work. With the option to access portable technology, dependent upon the requirements of the role, a lot of our people are not bound to a single workplace or traditional ways of working, with many choosing to spend a good proportion of their week working from home.

tomOur people told us that they value flexibility, and that choice enables them to have a better work-life balance, manage family responsibilities, enhance their personal wellbeing, and continue to deliver excellent outcomes for the residents of Solihull.

Our people are our number one asset, and our aim is to have a healthy, happy engaged and thriving workforce.

Wellbeing is at the heart of our employee offer and we are a bronze accredited West Midlands Combined Authority Thrive at Work employer.  This recognises our commitment and action in support of employee wellbeing.

Unpaid carers carry out a key role within our community and know that this can be challenging when combined with employment.  Our Carer’s Policy, Employee Carers Network and the ongoing support we give to our employees has resulted in us winning Employer of the Year 2022 at the Carer Friendly Awards.

We will offer you:

  • A friendly, supportive and inclusive working environment;
  • Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;
  • A range of flexible working options;
  • Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;
  • A generous flexitime scheme (available for most roles);
  • Access to the Local Government Pension Scheme;
  • A wide range of learning and development opportunities;
  • A range of family friendly policies;
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.

Solihull Council is proud to be an Equal Opportunities Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who demonstrate they meet the minimum criteria for the vacancy.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

For roles eligible for a Disclosure and Barring Service (DBS) check this will be indicated in the advert and supporting recruitment documents.  Where the post involves working with children, other vulnerable groups or in a position of trust it is exempt from the provisions of the Rehabilitation of Offenders Act 1974.  Further guidance is available at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/945449/rehabilitation-of-offenders-guidance.pdf

Please note, where sufficient numbers of applications are received, we reserve the right to close a vacancy before the advertised closing date. We therefore advise that you submit your application as soon as possible.

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Company info
Website
Telephone
0121 704 6000
Location
Council House
Manor Square
Solihull
West Midlands
B91 3QB
United Kingdom

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