Principal Officer - Case Management Systems and Process

Employer: Birmingham Children's Trust
Location: Birmingham, West Midlands
Salary: £50,788 - £62,801
Closing date: 23 Mar 2025
Reference: 211

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Sector: Health & Social Care / Work
Job Type: Social Care – Children
Contract Type: Permanent
Working Pattern: Standard
Hours: Full-Time

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Job Details

Join Birmingham Children's Trust as a Principal Officer for Case Management Systems and Process

Salary: £50,788 to £62,801 (Grade 6)

Are you a dynamic individual with a passion for Children's Social Care? Do you have a good understanding of case management systems and how they can support best practice? If so, we want you on our team!

About the Role: As the Principal Officer for Case Management Systems and Process, you will play a pivotal role in enhancing the Trust's development and use of its social care case management systems. You will work closely with practitioners, senior leaders, and ICT colleagues to shape the conditions needed for best practice and help to configure our case management systems to ensure that they work well for social care practitioners. We are keen to explore automation and the use of AI in social care and the successful candidate will help lead developments in this area. This is a full-time role, working 36.5 hours per week, where you will report to the Principal Social Worker and collaborate with the Head of Service for ICT.

Key Responsibilities:

Lead and manage change within the Trust to improve social care practice.
Collaborate with technical ICT teams to address business process and system issues.
Promote practices that improve outcomes for children.
Update guidance and support with training
Support Ofsted inspections and peer reviews.
Utilize management information and data to inform business intelligence.

What We Offer:

A key role in driving effective continuous improvements in social care.
Opportunities to work with a diverse team of professionals.
A supportive environment that values your expertise and contributions.

Key Experience Required:

Experienced social work manager with a sound knowledge of different service areas and how data is used to support practice.
Proven track record of leading and managing teams through organizational change.
Strong leadership and communication skills.
Up-to-date knowledge of evidence-based practice, legislation, and professional standards.

Join Us: This is your chance to make a real difference in the lives of children and families in Birmingham. If you are flexible, creative, and ready to take on a new challenge, we want to hear from you!

Contact Us: For informal enquiries, please contact:

Adam Birchall at adam.birchall@birminghamchildrenstrust.co.uk or 07840712448
Tony Elliott at anthony.elliott@birminghamchildrenstrust.co.uk or 07730 281736

Company

There has never been a more exciting time to join Birmingham Children’s Trust as we celebrate our GOOD Ofsted status which we are immensely proud of. Birmingham Children’s Trust is going from strength to strength.

At Birmingham Children’s Trust we aim to be one dedicated team with a single unwavering focus – to improve the outcomes for children, young people and families in Birmingham.

We recognise that to achieve this we need the best, most talented, innovative and committed people to join us.

You will be part of a diverse and vibrant community of social work and support service professionals who are outcomes focussed and operate with a strong team ethos.

Being part of that team has responsibilities too; we want everyone, no matter what their role in the Trust, to bring their best self to work every day, to engage with the day to day challenges positively and to be supportive of and trust in each other.

We care about our people and that’s what will make us an Employer of Choice for social workers, children’s services and associated support services.

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