Overview of role:

We’re looking for a Building Safety Manager (Compliance) to join our Team to oversee our gas, electricity, and other heating forms (including district heating) functions. You’ll lead in the implementation of our policies, legislative and best practice requirements for these work streams to ensure we are compliant and keeping our residents safe. 

You’ll also be directly responsible for the Compliance Planning and Operational Delivery, ensuring our servicing programmes and reactive services run efficiently and in line with business and contractual KPIs.  

This role will also be responsible for managing a range of contractors in relation to building compliance, including our commercial gas and heat network contracts. 

Given the technical nature of building compliance, we’ll need you to hold a qualification relevant to the compliance areas overseen by the role or willing to work towards a qualification (if not already qualified). You’ll have an eye for detail and be highly skilled at working with large amounts of data, as well as being able to be strategic. You’ll be passionate about building safety and driven by achieving 100% compliance, improving our service offer to customer and achieving value for money. As a manager you’ll be able to effectively lead and manage people, including guiding people through change to achieve continuous improvement.

What’s in it for you?

Working at Solihull Community Homes means being part of a team that values flexibility, professional development, and a positive workplace culture. Excellent benefits which include:

• A competitive salary
• Flexible working
• 25 days annual leave, rising to 30 after 5 years
• Structured learning and development opportunities
• Local government pension scheme
• Employee assistance programme
• A range of shopping and leisure discounts
• A friendly workplace environment and commitment to work-life balance

About us

Solihull Community Housing provides homes and support services for over 10,000 customers in the Solihull Borough. Our Customer Contact Centre provides a high-quality service to all our customers dealing with a wide range of queries including repairs, rent accounts, housing management and homelessness. It’s an exciting time to join us as we are creating a new Complaints team, do you have a positive approach, outstanding customer service skills and an ability to motivate and manage a team of complaint handling officers?  

Solihull Community Housing prides itself on offering excellent service and listening to customer feedback to drive service improvement. This role will be pivotal in ensuring compliance with the Housing Ombudsman Code, furthermore with ensuring we act on the feedback customers are giving us.

How to apply:

To apply for the role, please complete the application form letting us know how you meet the essential criteria on the person specification for the role and submit a copy of your CV.

Interviews:

We will review applications to shortlist and interview as and when we receive applications and reserve the right to close applications early if an appointment is made.

Closing date:

Sunday 23 March 2025. We reserve the right to close the application process before the stated deadline if there are a large number of applicants, so please make sure you apply as early as possible.

If you want to discuss the role further, please get in touch:

Abel Phiri – Head of Building Safety and Compliance

Mobile: 07887 219134

Email: abelphiri@solihullcommunityhousing.org.uk

Attached documents
Job Description & Person Specification