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General Assistant

Employer
Birmingham City Council
Location
Birmingham
Closing date
25 Mar 2025
Reference
2838
View more categoriesView less categories
Sector
Local Councils
Job Type
Catering
Contract Type
Permanent
Working Pattern
See advert details
Hours
Part-Time

Job Details

General Assistant

Permanent

Grade 1 - £23,656 - £24,027 We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate.

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 12.5 hours per week Monday to Friday 11.15am to 1.45pm, term time only

Location: Four Oaks Primary School, B74 4PA

Cityserve is the Birmingham City Council multi- award winning catering service for school meals providing fresh and nutritious food for school kitchen across the UK, healthy eating is a continuous theme throughout all of our menus and we are committed to the wellbeing of pupils. This is a great opportunity for someone who enjoys working in a busy environment, delivers excellent customer service and is able motivate and support team members.

The Role
As a General Assistant, your responsibilities will include:

  • Assist in the preparation and cooking meals for pupils
  • Assisting with all aspects of the service
  • Assist keeping the kitchen clean & tidy, washing up sweeping and mopping
  • To assist with setting up of dining room, putting out furniture
  • Willing to attend training sessions classroom and online 
  • To be aware of the pupils needs, dietary and allergen requirements 

You will work collaboratively with managers and supervisors to ensure the first-class delivery of food in schools kitchens both in and outside of performance times.

Key Requirements
About You; Essential:

  • Good people skills 
  • Passion about food and customer service
  • Great team player
  • Good verbal and written communication skills
  • Food Safety Level 2 

Skills & Experience 
Desirable: 

  • Experience in a similar environment 
  • High standards and quality driven
  • A ‘can do’ attitude  

Please upload an up-to-date CV and Personal Statement via the attachments part of your application.  The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post.  Note the Personal Statement should be no more than 1500 words.  Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact: Debora Benton via email debora.benton@birmingham.gov.uk 

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. 

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.   

For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/job_vacancies  

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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