Education Casework Officer

Kings House, Kings Street, Bedworth, CV12 8LL
£27,668 - £30,153 per annum
08 Feb 2018
25 Feb 2018
Job Ref
Contract Type
Fixed Term Contract
Working Pattern
Term time

ACE is an established team delivering attendance services commissioned by schools to improve attendance outcomes. The team also undertake an enforcement and prosecution role on behalf of the local authority. ACE has three area bases – North (Bedworth), South (Warwick) and East (Rugby) but deliver services both in and out of the county. 

The Role

37.0 Hours per Week

Fixed term contract  for 12 months

You will be working with children, young people, families, schools and in a multi-agency setting to support improvement in school attendance. Managing a caseload you will undertake assessments, create action plans and provide direct casework intervention as well as providing professional advice in relation to attendance. You will be required to keep electronic case records and ensure they are up to date and accurate. Appropriate cases will require you to use escalation and enforcement procedures in line with The Non-School Attendance and Penalty Notices Code of Conduct and The Code for Crown Prosecutors. 

The successful candidate will be part of a team based in Bedworth but will be likely to be allocated work mainly out of county and so must be prepared to travel.

Term time only plus two weeks.

Key Requirements

  • The ability to work under a high degree of pressure including meeting deadlines and dealing with conflicting demands. You will have experience of multi-agency working and be able to communicate effectively with children, parents, schools and other agencies. You will be able to produce high quality written reports and keep accurate records. 
  • Experience of working for a traded service would be beneficial.


This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure.

For further information please see the attached Job Description & Person Specification.

Additional Information & How to Apply

For further information about the role please contact the hiring manager: Nici Scott-Moylan 01926 413 777 
Andy Danks 01926 413 777

Closing Date: 23 February 2018

Interview Date: 7 March 2018

To apply for this vacancy please click on the ‘Apply’ button.

Our method of application is online, you will also be required to upload a supporting statement of how you meet the essential criteria.

Please note, CV’s should not been submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on, including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email and WMJobs account on a regular basis after submitting your application.

Rewards & Benefits of working for Warwickshire

It really is true that every single job role here at Warwickshire County Council contributes to bettering the lives of the people in our County; we want to do this for our employees, too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours, technology to support remote working (such as light laptops and phones where the role allows).

Time to recharge is so important; we provide a generous holiday allowance which rises as you remain in employment with us. You get all Bank and public holidays off, plus all staff are given an extra day of holiday over Christmas.

As if that wasn’t enough, you’ll also have access to membership of the Local Government contributory pension scheme, childcare vouchers, a host of enhanced family friendly policies and some of the very best Learning and Development training courses to support your ongoing development.

We welcome applications from everyone and value diversity in our workforce.

Supporting documents
Job Description & Person Specification

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