Business Support Assistant

Saltisford Office Park, Ansell Way, Warwick,CV34 4UL
£16,491 - £17,772
20 Feb 2018
06 Mar 2018
Job Ref
Contract Type
Working Pattern

Warwickshire County Council's Special Educational Needs & Disability Assessment and Review Service (SENDAR) are committed to putting children and 
young people at the heart of all that we do and the successful applicant will support the wider team in working towards our vision of ensuring that all children and young people will attend a good or outstanding school or setting, achieve well whatever their starting point or circumstances and go on to positive destinations. 
The SENDAR Business Support Team provides a friendly, quality and efficient support service to the team working directly with the children and young people, families and schools. 
The team is part of a wider Business Support Team which also includes Specialist Teaching Service, Attendance, Compliance and Enforcement Service, Ethnic Minority and Traveler Achievement Service and the Flex Learning Team. All of these teams provide a variety of services to support the education of Vulnerable children and their families. 
The work is varied and sometimes challenging, requiring a flexible and positive approach. 

The Role

*** Please note that this vacancy is subject to restrictions i.e. to minimise compulsory redundancies, only applications from existing employees (directly employed by Warwickshire County Council) will be considered and processed. It is stressed that external candidates should not apply for this vacancy as your application will not be processed. *** 

The successful candidate must be literate, have excellent keyboard skills, be able to work under pressure and to deadlines, understand the need for 
absolute discretion when handling sensitive information, be self motivated, able to work alone and think for themselves when appropriate and required but also be able to work under direction or as part of the team. 

37.0 Hours per Week

Ideally looking for a full time, but will consider part time. Please note this is not a term time only position.

Key Requirements

The successful candidate will have experience of working in a busy office and able to demonstrate their ability to:

  • Operate routine administration systems and processes; 
  • Collate, record and retrieve data and information as required; 
  • Provide support to the wider team when they are in the office and also remotely when they are out on visits; 
  • Follow Council procedures when undertaking financial processes; 
  • Produce professional documents as requested, this will include confidential records on children and young people, minutes, letters to parents and professionals, Plans and Reviews; 
  • Take and produce accurate minutes as required; 
  • Assist with the preparation of casework files and reports; 
  • Support in the maintenance and upkeep of files and general correspondence, including electronic filing; 
  • Provide a frontline response service by phone or email with a confident and sensitive manner; 
  • Coordinate the administration of all aspects of the assessment and planning process as required by the SEN Code of Practice (0 – 25); 
  • Undertake data input to pupil databases and other IT systems across the service; 
  • Communicate as appropriate to parents, schools and other professionals.  

For further information please see the attached Job Description & Person Specification.

Additional Information & How to Apply

For further information about the role please contact the hiring manager: Linda John SENDAR Office Manager email  telephone 01926 742165

Closing Date: 4th March 2018

Interview Date: 14th March 2018

To apply for this vacancy please click on the ‘Apply’ button.

Our method of application is online, you will also be required to upload a supporting statement of how you meet the essential criteria.

Please note, CV’s should not been submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on, including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email and WMJobs account on a regular basis after submitting your application.

Rewards & Benefits of working for Warwickshire

It really is true that every single job role here at Warwickshire County Council contributes to bettering the lives of the people in our County; we want to do this for our employees, too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours, technology to support remote working (such as light laptops and phones where the role allows).

Time to recharge is so important; we provide a generous holiday allowance which rises as you remain in employment with us. You get all Bank and public holidays off, plus all staff are given an extra day of holiday over Christmas.

As if that wasn’t enough, you’ll also have access to membership of the Local Government contributory pension scheme, childcare vouchers, a host of enhanced family friendly policies and some of the very best Learning and Development training courses to support your ongoing development.

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We welcome applications from everyone and value diversity in our workforce.

Supporting documents
Job Description & Person Specification

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