First Response Worker

Stone, Staffordshire
£19,430.00 - £21,962.00 per annum pro rata
02 Mar 2018
23 Mar 2018
Job Ref
Contract Type
Full time permanent
Working Pattern
Flexible hours

4x First Response Workers , First Response Service

Salary: Grade 6 -   £19,430 -£21,962

37 Hours per week – Permanent

As part of the Children’s Transformation programme an exciting opportunity has arisen for four full time permanent First Response Workers within the First Response Team.

We are seeking four motivated and enthusiastic people to join our Team which is situated within Staffordshire’s Multi Agency Safeguarding Hub (MASH) alongside Police, Adult Protection, Probation, Child Health and Mental Health colleagues .

As part of Families First, our Team is a very busy telephone ,email  and web enquiry referral service dealing with enquiries about  vulnerable children throughout the county of Staffordshire that are not currently in receipt of targeted services or Social Work intervention. 

The First response workers support the Team Manager and Senior Practitioner Social Workers to ensure that a high quality service is provided to all our customers. 

First Response Workers provide a professional response to all initial enquiries,  by  effectively discriminating  between those that require the provision of information or signposting as an appropriate response and those that require a social work assessment or targeted services.

Good Communication, IT and keyboard skills are essential and a knowledge of Care Director, SAP, TRIM & CISS would be beneficial,  as would be an understanding of the referral service as operated by the First Response Team.

The post holder will be expected to work flexibly and on a rota basis as required to meet the needs of the service.

For an informal discussion about the position please call Team Manager  Marion Martin on  01785 854128 or email

Staffordshire County Council have made changes to the existing online application site.  Any existing log on credentials  (username and password) expired on 1st September, and applicants will now need to create a new account to proceed with an application

Closing Date: 23.March 2018

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

This position is subject to a criminal records check from the Disclosure and Barring Service (formerly CRB) which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.

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