TAMWORTH BOROUGH COUNCIL
£ 21,268- £24,964 per annum
37 hours per week
Tamworth Borough Council is recruiting a Benefits Advisor to join an efficient, dedicated, customer-focused team, responsible for administering Housing Benefit/Council Tax Reduction in a modern, secure way.
Experience of working in the Benefits environment is desirable, although full training can be given. You will be part of a team responsible for all aspects of the Housing Benefit/Council Tax Reduction schemes, as well as giving advice and assistance to our customers and taking a proactive role to recover overpaid benefit. You must have excellent communication skills, a commitment to customer care and be proficient in the use of complex software systems. You must also be capable of working to tight deadlines whilst ensuring consistency and accuracy.
This is a very demanding yet rewarding role for those who work well under pressure. If you are self-motivated, rise to challenge and thrive in a pressured environment, we would welcome an application from you.
For an informal discussion about the role please contact Karen Taylor, Head of Benefits on 01827 709529 or Jane Smith, Benefits Team Leader on 01827 709355.
The authority offers an excellent employment package with flexible working, health scheme, pension scheme and generous holiday entitlement.
Appointment will be subject to satisfactory references, nationality check, medical clearance and DBS check.
Closing date: 26th March 2018
Interviews week commencing 16th April 2018
Late applications and/or CVs will not be accepted. Agencies need not apply. We welcome applications from all sectors of the community. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks required for relevant posts.