Services Administrator

Birmingham city centre, near Colmore Row
up to £19,500 per annum dependent on experience
12 Mar 2018
09 Apr 2018
Contract Type
Working Pattern
See advert details

UK charity Children’s Liver Disease Foundation (CLDF) takes action against the effects of childhood liver disease, providing information, emotional support, research funds and a voice for all affected.

Please find out more about the difference we make at

We are a successful and dynamic organisation that has developed considerably over the last few years and an exciting opportunity has arisen for a Services Administrator to work alongside the Support Team and the Information and Research Hub Manager providing our charitable services.

Working in a multi-disciplinary environment, you will play a role in delivering a high standard of care and service to families and young people affected by childhood liver disease, people who volunteer for us and healthcare professionals accessing our services. This is a pivotal role within the charity as in addition to providing full administrative support to these busy teams, you will often be the first port of call for those living with childhood liver disease and will be responsible for directing them to the appropriate team member to help them receive the support they need from CLDF.

Key responsibilities include supporting the administration of family/young people events/residentials and healthcare exhibitions/conferences; fulfilling requests for literature/information; creating, updating and maintaining accurate records on the database (Raiser’s Edge); extracting information from the database to produce mailing lists and reports; undertaking research (eg. event venues); producing and co-ordinating mailshots; managing volunteers and their tasks; taking minutes and arranging travel. In addition to this you will also perform general administrative duties within the CLDF office and provide cover for other admin staff as and when required. Please read the full job description for further details. The post holder will also contribute to the overall mission and objectives of the charity.

This role requires a love of administration and attention to detail, empathy with service users, strong organisational skills, excellent time management, confidence in using a database and high levels of accuracy, as well as the ability to work in a dynamic, fast-paced environment where no day is ever the same.

To apply, please view the full job description and person specification (attached) then download and complete the application form (attached) and return it with a covering letter/e-mail to If you should need any further information please call 0121 212 6009.

Closing date for applications is 9am, Monday 9th April 2018.

Interviews for the post will take place on Tuesday 17th April at our offices in Birmingham city centre, a 5-10 minute walk from Snow Hill and New Street stations.


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