Resident Involvement Officer
Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.
18.5 hours per week
To work with tenants, leaseholders, residents, officers and elected members in developing participatory structures and facilitate the involvement of residents in helping to shape the delivery of housing and related services throughout the Borough.
To lead on engagement and promotion for the service, ensuring a consistent and professional housing brand is recognisable to the public.
We are looking to recruit a Resident Involvement Officer to work in the Communities Team in order to empower and support tenants and leaseholders to work with the Council to identify what’s important to them.
The successful candidate will be required to work with a range of organisations, as well as supporting the work of other tenant groups who contribute to shaping and improving the Council’s services. They will be arranging community events, training and outreach programmes, organising meetings and dealing with a range of customer enquiries.
We are looking for someone with enthusiasm who works well within teams and who would be able to keep our involved tenants motivated and feeling valued and at the heart of all we do.
Excellent communication and customer care skills are essential for this post; along with good administration and task management. The post holder will need to be well organised, flexible and able to manage competing tasks.
8th May 2018
As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, generous holiday allowance and childcare vouchers.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
For further information about the role please contact Abu Malek via email Abubaker.firstname.lastname@example.org or by calling 02476 376358
Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application.
Please note we will communicate any interview arrangements with you via email, so please check your email and WMJobs account on a regular basis after submitting your application.
Job Description and Person Specification.pdf
Nuneaton and Bedworth Borough Council Values.pdf