Junior Technical Support Engineer

Location
Wyre Forest House
Salary
£16609 to £17776
Posted
14 May 2018
Closes
03 Jun 2018
Job Ref
WFDC000000203
Contract Type
Full time permanent
Working Pattern
Flexible hours
Whatever your role within Wyre Forest District Council, every day you will be working to benefit the people of Wyre Forest. You can help shape our District’s future, and you will be part of a workforce that makes a difference.

Quality, professionalism and commitment are the key drivers of the services we offer to enhance the quality of life of local residents and visitors to the District. In order to maintain high standards it is necessary to have a diverse workforce who are highly competent and experienced, whose main focus is ensuring the services we offer meet the aspirations and needs of our local community.

To assist in providing an efficient and effective ICT service.

This post is salary structured to encourage career development, subject to satisfactory performance. Progression beyond spinal point 17 of the salary scale will be subject to the recommendation of the ICT Manager and fulfilment of the following criteria:

Possession of at least 18 months service on ICT Helpdesk

Proven ability to deal with a full and varied range of support calls and issues faced by staff and members

A history of exemplary conduct.

Ideally the Post holder will have some experience of first line support but not essential and be qualified to H.N.D. level in Computing or studying for an appropriate degree in Computing or a recognised ICT qualification

This post is a 37 hour per week post with Flexitime.

Supporting documents
Job Description

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