Head of HR Operations

10 Woodcock Street, Aston, Birmingham
15 Aug 2019
14 Sep 2019
Job Ref
Contract Type
Working Pattern

An exceptional opportunity has arisen for an experienced Head of HR Operations to join a successful traded service providing HR support to schools, academies and other educational establishments across Birmingham and the surrounding areas.

You will have ideally worked in a similar role, providing operational leadership and managing a substantial team serving a large customer base, preferably within an educational and/or commercial setting. You will have sound experience of developing successful HR services and in providing client-friendly, customer-focused HR operational processes, policies and procedures. You should also have a good working knowledge of one or more HR IT systems and the regulatory/legislative requirements relating to HR operations, data maintenance, use and management.

You will require a good knowledge of employment contracts and the various Terms and Conditions inherent within the schools-based education sector, or show a clear track record of being able to rapidly learn, interpret and advise on such matters in a demanding environment. You will be used to negotiating service standards with customers, managing service delivery to ensure a high quality, timely service operating within agreed budgets, legislative requirements and other quality standards. You will also have a strong track record of managing individuals and teams who are focused and empowered to deliver excellent results that drive high levels of customer satisfaction.

You will have a track record that demonstrates your ability to quickly establish and build a good rapport with all key stakeholders including representatives of trade unions and professional associations. You must have a good understanding of UK employment law; CIPD or equivalent qualification/experience is essential.

You will be based at Woodcock Street, Birmingham but may be required to travel in and around Birmingham and the surrounding areas to support the business and undertake occasional evening work. 



For informal enquiries please contact Paul Crossley - Head of HR, HR Services for Schools on 07557 287424 or email paul.crossley@birmingham.gov.uk


Ref: BCC000320

Right to work in the UK documentation will be fully checked for all applicants.  All non UK and non EU applicants are required to apply for a Certificate of Sponsorship from Birmingham City Council and must be approved by the UK Border Agency (UKBA) before any employment offer can be confirmed.               




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