Apprentice - Business Administration
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Dudley Council apprentices develop professional skills, knowledge and confidence and an opportunity to gain a recognised qualification through its Apprenticeship Programme. Dudley Council is recognised as the highest recruiter of apprentices in the Black Country.
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- A real alternative to University
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- Perfect start to your career
We are seeking to employ Business Administration apprentice within Housing Asset & Development Services who are the landlord for Dudley Council owned housing properties and offer a range of services to tenants.
Within this section, there is a Communal Assets and Specialist Team who deliver both responsive repairs and planned maintenance, improvements to homes, sheltered schemes and flatted development to ensure they meet current standards. Bedded within this team are Administration officers that play a vital role, logging repairs onto the ICT systems and ensuring their progress is monitored. The administration team are also regularly receiving enquires from tenants, Council employees, MP’s and Councillors for things such as repair queries.
Hours: 37 per week
This post holder plays a critical role with the Communal Assets and Specialist Team and will be responsible for leading an Administration Team that provides general administration duties as well as answering the phones and taking repair calls and liaising with contractors to ensure that works are promptly completed.
The post holder will be responsible for organising meetings, taking minutes, diary management; sorting and distributing the post and updating databases. The service also deals with a wide range of internal and external customers. In addition, you will be responsible for the management of the reception area dealing with various customers to the building. The post holder will need to have knowledge and experience in managing an Administration Team and must be computer literate having a good working knowledge of Microsoft packages i.e. Word, Excel etc.
There will be training provided for bespoke Council ICT systems.
NB. We reserve the right to close vacancies prior to the advertised closing date should a large number of applications be received
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/
If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
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Job Description & Person Specification