Telecare Services Administration Officer

Town Hall, Walter Stranz Square, Redditch, B98 8AH
£18,672 - £21.074
12 Jul 2018
28 Jul 2018
Job Ref
Job Type
Contract Type
Full time permanent
Working Pattern

CCTV & Telecare Services

Redditch Borough Council

£18,672 0 £21,074 per annum

37 hours per week – 5 days per week to include some weekend working

Open to Job Share if applicable

We are eager to recruit an additional Telecare Services Administration Officer to join our busy Team. The position will be based at Redditch Town Hall but you may be required to travel within Redditch and Bromsgrove districts and other outlying areas.

As a Telecare Services Administration Officer you will deal with a range of enquires and requests regarding the Services we provide. You will be required to talk to potential and existing Clients and their families on a daily basis; promote the service and collect and record personal details. You will also raise invoices, create and update records on various Council Systems and complete a variety of administration tasks.

The post requires an enthusiastic candidate who has the desire to learn, is customer focused and looking for a varied and challenging administrative position. Experience in a customer service role or environment and/or experience of working with elderly and vulnerable people is desirable, but not essential. Candidates are not expected to have knowledge of Telecare Services as full training will be given.

The closing date for receipt of completed applications is Thursday 26 July 2018. Interview dates to be confirmed.

For an informal discussion about this post, please contact Rachel McAndrews, CCTV & Telecare Services Manager on 01527 64252 ext. 3126.

To apply please select the link below. If you experience any difficulties applying online, please contact our recruitment line on (01527) 534117. CV's will not be accepted.

If you do not hear from us within four weeks of the closing date, you should assume that your application was not successful on this occasion.

We are an equal opportunities employer and welcome applications from all Sections of the Community.

Supporting documents
Telecare Services Administration Officer Job Description & Person Specification

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