Welfare Rights Officer

City of Wolverhampton
£28,221 - £32,233
17 Jul 2018
21 Aug 2018
Job Ref
Contract Type
Full time permanent
Working Pattern
Welfare Rights Service - Specialist Support Team

Welfare Rights Officer

We are seeking a Welfare Rights Officer to work full-time within our Specialist Support Team. This team provides high quality advice, consultancy and training to local groups and organisations surrounding benefits entitlements and welfare reform designed to enable them to assist claimants living within Wolverhampton establish their benefit rights.

The post holder will:

- undertake high volume appeals work (both at First-tier Tribunal and the Upper Tribunal)

- support the work of our Law Student Representation Project which uses law students as First-tier Tribunal representatives

- provide technical support to local groups and organisations and as part of this respond to benefit and welfare reform queries by phone and email

- be expected to design and produce appropriate information and training materials to inform local groups and organisations on benefit and welfare reform issues

- be expected to deliver appropriate workshops and training courses on benefits and welfare reform to local groups and organisations.

You must be committed to the rights of claimants and to helping the Council meet its responsibility to those in need of its services. You must have recent experience of high quality advice in Social Security law and practice, and experience of delivering training and undertaking regular and effective representation at tribunals. You must have excellent communication and negotiation skills. You must have the ability to design and produce effective information packages for both claimants and professionals.

For more information about the requirements of the post only, please contact Mark Perlic on (01902) 555351 or email mark.perlic@wolverhampton.gov.uk

All applicants should note that this post will require an enhanced Disclosure and Barring Service (DBS) check.

Supporting documents
Job Description
Person Specification

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