Care Navigators (High Intensity Users – North Warwickshire)

Location
Based in GP Interdisciplinary Hubs in North Warwickshire
Salary
£20,234.45 per annum + Pension contribution
Posted
16 Jul 2018
Closes
13 Aug 2018
Job Ref
CARENAVHIUNW
Job Type
Community
Contract Type
Fixed Term Contract
Working Pattern
Standard
Hours
Full-Time

Age UK Warwickshire is a leading charity in the county providing a wide range of services to older people.

Working with GP Practices and Interdisciplinary Hubs across North Warwickshire to identify unmet needs, providing information and advice about a range of services to promote health and wellbeing and maintain independence to achieve holistic support planning and co-production of person-centred outcomes.

Candidates will have at least 2 years’ experience of working in health, social care or information and advice and in direct contact with people, families and carers in paid or voluntary work. Car driver essential.

Job Purpose

The post holder will support service users identified as High Intensity Users.  Working in partnership with service users the post holder will seek to appropriately reduce the number of unnecessary A&E calls, emergency ambulance calls and unscheduled care interactions. Improvements will be used to deliver measurable outcomes for the benefit of patients, staff and the public.

The post holder will lead in removing potential barriers and stigma associated with High Intensity Users to promote equality, diversity and safeguarding service-wide.  Acting as an advocate the post holder will support service users reducing the need to access unscheduled hospital visits.

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