NABIS Quality Manager

Birmingham, West Midlands
08 Aug 2018
26 Aug 2018
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About the role:

A unique opportunity has arisen to join NABIS as a Quality Manager on a permanent basis. As the NABIS Quality Manager you will be responsible for maintaining ISO 17025 accreditation at the NABIS Laboratories (Ballistic Hubs) in Birmingham and Manchester, you will assist in developing the ISO 9001 quality management system for the NABIS Central Teams and ISO 17025 & 17020 accreditation for UK police forces.

You will support the NABIS Senior Leadership Team by developing and maintaining a quality management system in accordance with recommendations from the Forensic Regulator and alongside force Quality Managers. You will be responsible for identifying and reporting all non-conformances and implement a corrective action system that will improve NABIS’s operational effectiveness and performance. You will develop appropriate procedures and policies to ensure compliance with the Forensic Regulators Codes of Practice to support NABIS Quality Manual and systems. You will be the primary point of contact with UKAS to support UKAS surveillance visits, processing all improvement actions arising for the NABIS Hubs after such visits.

You will liaise and negotiate with the quality departments in the five Police Forces where the Ballistic Hubs are situated to ensure that the NABIS Quality Systems are compliant with those forces quality management systems and to supervise NABIS internal auditors during the auditing process and conduct training and development of auditing staff in quality management. You will ensure compliance with statutory requirements in relation to information management including the Data Protection Act 1998, the Freedom of Information Act 2000 and the Code of Practice on Management of Police Information 2005, as appropriate


The National Ballistics Intelligence Service (NABIS) provides fast time intelligence linked to the criminal use of firearms. NABIS is tasked with linking firearms incidents across the UK to help develop a national understanding of the use, supply, importation and manufacture of illegal firearms. NABIS forms part of UK policing as part of the NPCC’s portfolio, and works closely with the National Crime Agency, UK Border Force and Government Departments. 

To find out more about this role, and other NABIS vacancies, NABIS are hosting a Recruitment Open Day between 12:00 and 20:00 on the 14th of August ’18 in Birmingham City Centre. For full details on this event please visit Eventbrite:'


About you:

You will be able to demonstrate that you can effectively meet demanding deadlines and performance targets whilst remaining flexible and responsive to changing operational circumstances. You will also have good planning and organisation skills, as well as effective IT and written and verbal communication skills. 

You will also:

  • be qualified to degree level (desirably 1st Degree level) or equivalent 
  • be able to demonstrate up to date knowledge of Quality Management and a relevant qualification in Quality Management procedures 
  • have experience of implementing or maintaining ISO 17025
  • be an effective report writer 

It is desirable, but not essential, that you have:

  • experience as an expert in a forensic science discipline, ideally firearms 
  • demonstrable knowledge of law enforcement techniques relating to tackling gun crime and Police Intelligence Procedures 
  • experience in preparing and delivering training sessions 

The post holder can be based in either Birmingham or Manchester but will be required to regularly travel across the UK and may be required to travel internationally on occasion, therefore you must hold a valid UK Passport and full UK Driving Licence. 

Due to the nature of the role you will be required to undertake / currently hold Security check (SC) level vetting.

NABIS is a diverse organisation where you can develop your skills, knowledge and career in an encouraging and flexible environment. We're able to offer you a comprehensive range of rewards and benefits including:

  • 28 days annual leave (plus bank holidays); increasing to 33 days after five years’ service 
  • access to a Corporate Health Cash Plan and wellbeing website
  • the opportunity to save on travel costs through a Corporate Travel Scheme 
  • the option to join a generous Local Government pension scheme

NABIS fully supports and is proud to be committed to the principles of Diversity and Inclusion to maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.

Interviews for this post are likely to take place mid-September 2018. 

If you would like to find out more about NABIS or the role of Quality Manager please contact NABIS via

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