Business Support Officer

Saltisford Office Park, Ansell Way, Warwick,CV34 4UL
£17,391 - £18,672 (pro rata)
07 Sep 2018
23 Sep 2018
Job Ref
Contract Type
Part time permanent
Working Pattern
Part Time

Warwickshire County Council are hosting the regional adoption service which covers the local authority areas of Coventry, Solihull, Worcestershire and Warwickshire.


Our Business Support Team are the first point of contact with the service and have a crucial role in ensuring the service operates efficiently in covering a wide range of functions. This includes a service to anyone enquiring about adoption or any other person who is, or has been, affected by adoption. 

The Role

22.5 Hours per Week

Successful applicants will be involved in supporting a duty/referral process which will include responding to telephone and web based enquiries and inputting information onto the client record system. The Business Support Team are integral to the work of the service and additional tasks include supporting meetings and training events, data inputting, dealing with correspondence, dealing with a large volume of administrative tasks to support ACE Social Workers and the adoption process. 


Key Requirements


We are looking for an enthusiastic and motivated administrator who will have a keen interest in this work and a commitment to help the service develop successfully. You will need to be able to work in a busy environment and be willing to work flexibly using your initiative. You will need to be a confident computer user, having good literacy, numeracy and people skills.

A commitment to ensuring that your work is accurate and of good quality will also be important. You will need the ability to cope in situations where there is an emotional demand arising from the work being undertaken. 


For further information please see the attached Job Description & Person Specification.

Additional Information & How to Apply

For further information about the role please contact the hiring manager: Ann Gill 0300 369 0556 /


Closing Date: 21st September 2018

Interview Date: 8th October 2018

To apply for this vacancy please click on the ‘Apply’ button.

Our method of application is online, you will also be required to upload a supporting statement of how you meet the essential criteria.

Please note, CV’s should not been submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on, including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email and WMJobs account on a regular basis after submitting your application.

Rewards & Benefits of working for Warwickshire

It really is true that every single job role here at Warwickshire County Council contributes to bettering the lives of the people in our County; we want to do this for our employees, too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours, technology to support remote working (such as light laptops and phones where the role allows).

Time to recharge is so important; we provide a generous holiday allowance which rises as you remain in employment with us. You get all Bank and public holidays off, plus all staff are given an extra day of holiday over Christmas.

As if that wasn’t enough, you’ll also have access to membership of the Local Government contributory pension scheme, childcare vouchers, a host of enhanced family friendly policies and some of the very best Learning and Development training courses to support your ongoing development.

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We welcome applications from everyone and value diversity in our workforce.

Supporting documents
Job Description and Person Specification

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