Admin & Monitoring Officer
Job title: Admin & Monitoring Officer - CTS
Location: The Bridge, St Mark’s Rd, Tipton, DY4 0SL.
Salary: Scale 3; Point 14
Working hours: 25 hrs per week.
Contract: Fixed term until 31st July 2019 (subject to continued funding)
Murray Hall Community Trust is a rooted anchor charity operating across the West Midlands, using a community development approach, we promote health and wellbeing, enabling and supporting people in need to overcome the challenges of inequality. We advocate, facilitate empowerment, pioneer new solutions and delivering innovative services for stronger communities.
The day-to-day duties
The post holder will be an integral part of the Creative Therapy Services (CTS) team. The post holder will work directly with the CTS team and with public and private sectors across the West Midlands to provide administrative and monitoring support for our range of therapeutic services and training packages to new and existing customers.
You will be required to manage the administrative support systems for these services. You will support the maintenance and development of the services databases, participate in annual project reviews, planning workshops, helping out at occasional activities and organisational events were necessary.
You must be an effective and empathetic communicator with strong interpersonal skills and a willingness to work on your own initiative as well as part of the wider team.
You will play a key role in delivering the charity’s mission to enable therapeutic and emotional support to be provided to children and young people within Sandwell and the surrounding West Midlands areas.
Knowledge, Skills and Qualifications required:
Administration and monitoring background, excellent communication and organisational skills and the ability to manage conflicting priorities.
Provide high quality customer service including advice and support over the telephone.
Working to agreed timescales and deadlines for contracts, promotional materials and reporting.
Working in accordance with necessary policies, procedures, guidelines, protocols and appropriate code of ethics.
What the company will offer:
- 28 Days annual leave + 8 days bank holiday (pro rata for part time employees)
- Flexible working
- Auto-enrolment into a workplace pension scheme
- 24/7 access to Employee Assistance Programme
Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application.
Please note this role will be subject to an enhanced DBS check.
For a informal discussion please contact Kelly Freeman or Manjit Dehal on 01902 826306.
To request a application form please email CTS@murrayhall.co.uk
Closing date: 9am Tuesday 25th September 2018
Interviews expected to commence w/c: 3rd October 2018
Start Date: ASAP