Senior Business Analysts

Shire Hall, Market Place, Warwick, CV34 4RL
£33,136 - £35,299 per annum
17 Sep 2018
30 Jan 2019
Job Ref
Contract Type
Fixed Term Contract
Working Pattern

Warwickshire County Council is intent on Doing Things Better. We’re on an exciting journey towards developing a new and different approach to the way we do things to get the best out of the resources we’ve got.

Our team of Programme Managers, Business Analysts, and Project Managers support services across the Council to do more and better for less by reflecting on current performance, planning for the future, introducing innovation and driving efficiencies.

The Role

Fixed Term to March 2020

We are looking for two experienced Business Analysts to help us improve and change our ways of working.  As part of our Business Redesign and Collaboration Team the post holders will focus on working with customers, frontline staff and stakeholders to redesign a wide range of services to achieve improved user and staff experiences and outcomes.

As a Senior Business Analyst you will have a varied role with responsibility for undertaking analysis assignments as an individual or as a member of a team.  This will include providing customer insight and process redesign expertise, running workshops and applying service improvement tools and techniques to support the change agenda across the Council.

Key Requirements

You will have significant experience of designing services using customer insight and engagement and be able to think creatively, provide inventive solutions to problems and confidently take those solutions forward for success.

Knowledgeable across a range of process improvement methodologies (e.g. Lean systems thinking, customer journey mapping etc.), you will have significant experience of business process improvement and application of tools and techniques to map, review and streamline processes.

A track record in managing relationships with stakeholders at all levels through effective engagement and communication is essential, whilst experience of working in an Agile environment would be advantageous.

Please see the job description for more information.

Additional Information & How to Apply

For enquiries please contact Alison Williams, email

To apply for this vacancy please click on the ‘Apply’ button.

Our method of application is online, you will also be required to upload a supporting statement of how you meet the essential criteria.

Please note, CV’s should not been submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on, including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email and WMJobs account on a regular basis after submitting your application.

Rewards & Benefits of working for Warwickshire

It really is true that every single job role here at Warwickshire County Council contributes to bettering the lives of the people in our County; we want to do this for our employees, too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours, technology to support remote working (such as light laptops and phones where the role allows).

Time to recharge is so important; we provide a generous holiday allowance which rises as you remain in employment with us. You get all Bank and public holidays off, plus all staff are given an extra day of holiday over Christmas.

As if that wasn’t enough, you’ll also have access to membership of the Local Government contributory pension scheme, childcare vouchers, a host of enhanced family friendly policies and some of the very best Learning and Development training courses to support your ongoing development.

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We welcome applications from everyone and value diversity in our workforce.

Supporting documents
Job Description and Person Specification

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