Registrar of Births, Deaths and Marriages (Solihull MBC Employees only)
18.5 Hours per Week
Due to retirement, we have a rare and exciting opportunity for a part time (18.5 hours per week), Registrar of Births, Deaths and Marriages to join our highly customer focused registration team in Solihull.
We are looking for someone who can offer the right blend of professionalism; customer empathy and an absolute commitment to excellent customer service whilst working within a legislative framework. Our Deputy Registrar will work at a variety of locations across the borough including our Solihull Register Office, Connect Office in Theatre Square and our Register Office in Chelmsley Wood.
You will be responsible for:
- Statutory registration of births, stillbirths, deaths, civil partnerships and marriages.
- Taking notices of marriage and civil partnerships.
- Conducting Marriage, Civil Partnership and Citizenship ceremonies and other statutory/non statutory civil ceremonies as required (training provided).
- Completing quarterly and annual stock audits and orders, quarterly returns and statistical information and other associated administrative tasks.
- Maintaining a working knowledge of the regulations of the General Register Office Registration Handbooks, circulars and processes
- Supporting and delivering training, completing quality monitoring of team members and undertaking Annual Personal Development reviews with members of the team.
Registration experience is desirable but not essential.You will have:
- Experience of working within a customer service environment with a focus on providing excellent customer service.
- Excellent time management skills with the ability to work to set deadlines.
- The ability to deal with difficult situations and provide emotional support.
- The ability to produce accurate documentation with neat and legible handwriting.
This role will require you to be able to offer flexibility as you will be expected to work some weekends, and you may also be required to work some bank holidays.
In return we can offer the opportunity to be a fundamental part of supporting key moments in people’s lives across the borough.
Registration experience is desirable but not essential.
Please note - This post is subject to a range of disqualification criteria which may prevent you from being considered for the position. Please refer to the Disqualifications criteria at end of the JDPS.
Please contact Linda Ward for an informal discussion on 0121 704 6656.
Please note we do not accept CVs.
Interview Date - w/c 29th October 2018
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.
This post requires the following Disclosure and Barring check: Not required.
Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.