Wellbeing Officer - Part Time Fixed Term Contract

Location
Endeavour House Meriden Drive Solihull B37 6BX
Salary
£17391 - £21693 pro rata + 2 atypical increments
Posted
03 Oct 2018
Closes
18 Oct 2018
Job Ref
SOL000002465
Job Type
Housing
Contract Type
Fixed Term Contract
Working Pattern
See advert details
Hours
Part-Time
Job title: Wellbeing Officer

Team: Wellbeing Salary pro rata

Hours: 30 per week + working on a duty rota in order to cover the operating times of the service which are 8:00am – 8:00pm over 7 days per week.

We are looking for individuals who are ready to take up an exciting and challenging role within our Wellbeing Service. The person we are looking for will be an excellent communicator, have a good understanding and/or experience of Social Care or Support Services, good IT knowledge, be organised, motivated and a have a passion for working with elderly and vulnerable people.

As a Wellbeing Co ordinator you will specialise in support and prevention services. Working alongside partners you will provide a range of services that develop and sustain an individuals’ capacity to live independently in their own homes. This includes Trusted Assessments, Assistive Technology & Telecare, Community Alarms, Emergency responses & Welfare Checks and Home Support services.

In return we are offering an opportunity to develop skills in a Trusted Assessor environment as well as gaining valuable knowledge of Health and Wellbeing service delivery.

We also offer:

• Flexible working, including flexi leave up to 24 days per year and agile working arrangements

• The opportunity to buy up to 10 days additional leave per year

• Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service

• Access to the Local Government Pension Scheme

• Employee benefits including Childcare Vouchers and a staff discount card

There couldn’t be a better time to join a progressive and forward thinking organisation that operates with a financial head and a social heart. If you view customer service with broad horizons, understand the local area, have a passion for your work, have excellent communication skills and want to make a difference then we really would like to hear from you.

For an informal discussion about this post, please contact Cheryl Williams, Wellbeing Team Manager, 717 1439

This post will require a DBS check.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Community Housing has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

This post will work alongside partners to ensure that older and vulnerable members of the community maintain their independence.

To work within a dedicated team providing a range of services that focus on people’s wellbeing and support them to stay independent for as long as possible.

Provide support functions that will help guide people to the most appropriate equipment/services/advice available in a holistic, person centred way

Provide support services that develop and sustain service users’ capacity to live independently in their own homes, thereby reducing the need to move to higher-dependency accommodation.

Using the Trusted Assessor Framework, the post holder will advise on and deliver measures that support independent living through a range of interventions including

• Assistive Technology and Telecare

• Aids and adaptations

• Information and advice to ensure people have the means and information to support them with their lives

• Practical support to live safely at home ( Home Hazard Assessment, Handyperson service)

• One to one support – realistic options to engage with other people in the community, avoiding social isolation

• Signposting to other appropriate services and opportunities

The aim of the service is to offer a flexible menu of options that are fully responsive and customer focussed reaching a wide client group which will include Hospital to Homes services. You will be required to work a duty rota in order to cover the operating times of the service which are 8:00am – 8:00pm over 7 days per week.

Undertake assessments using the Outcome Star to identify agreed goals and activities which will maximise wellbeing and independence

Support service users to engage effectively with the agreed programme and to research and identify appropriate interventions which will enable them to achieve their identified goals

Positively promote and encourage activities which will encourage service users to become more independent and involved with the local community

Ensure service users’ progress is regularly reviewed and to agree appropriate actions towards the achievement of goals

Deliver a high-quality, effective and professional support service to service users in their own homes throughout Solihull

Record and monitor improvements

Undertake risk assessments as part of the Trusted Assessor process and agree these with service users, taking appropriate action where any risk is identified

Respond to emergency situations ensuring swift and effective liaison with other agencies as appropriate

Be responsible for the accurate recording, maintenance and updating of all information relating to service users or required for funding purposes

Ensure the highest standards of confidentiality, equality and diversity, and health and safety, ensuring the role is performed in accordance with the company’s policies and procedures

To take collective responsibility as a member of a mobile support team

To support, coach and facilitate service users to achieve the outcomes agreed in their Life Plans, liaising as necessary with other agencies

To have a good understanding of the Protection of Vulnerable Adults, to identify possible signs of abuse and deal with such matters sensitively and professionally and in line with the company’s policy and procedure

To be aware of and observe professional boundaries at all times

To adopt a flexible approach to new working practices and procedures including changes to work location

Any other duties appropriate to the post

Taking part in team working to continuously improve the service to ensure its long-term viability and success

Experience of working with vulnerable people with diverse needs

Experience of individual needs assessment

Experience of working in partnership

Ability to research and identify appropriate community resources

The ability and commitment to be flexible with regard to working hours, accepting that on occasions the role may require extended hours or out of hours working

Good communication skills

Ability to work on own initiative, to prioritise and organise own work

Ability to keep clear, accurate written records

Able to operate with complete confidentiality respecting individuals’ privacy

Ability to drive and with access to own vehicle

Supporting documents
Job Description and Person Specification

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