Access Liaison Officer

Location
Operations and Development Centre, Roway Lane, Oldbury B69 3ES
Salary
Band E, SCP 26 - 31 (£23,866 - £28,221) (£12.37 - £14.63 per hour)
Posted
01 Oct 2018
Closes
16 Oct 2018
Job Ref
SAND000003492
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Gas Services are responsible for carrying out yearly gas safety inspections in Sandwell Council owned properties.

The Access Team assists the Gas Administration Manager and appropriate Neighborhoods Directorate team with successful entry into dwellings that have failed to respond to all reasonable attempts at gaining access for their yearly gas safety inspections.

Representing Sandwell Metropolitan Borough Council, the Access Liaison Officer will be responsible for managing addresses due for servicing, seeking access to addresses which are being put through legal avenues to gain access and ensuring that Gas Servicing Partners are performing within their set Key Performance Indicators.

The successful applicant will be expected to work independently and as part of a team. You should have knowledge in Housing Legislation, QP ISO’s, Estate Management, Tenancy Conditions and breaches thereof.

You will be expected to:

  • Understand and take account of the contributions, experience and background of others.
  • Explore requirements and practical solution with customers
  • Manage customer’s expectations by explaining what is and what is not possible
  • Use the experience of others to achieve goals
  • Understand shared team goals and co-operates with others to achieve them.
  • Work on own initiative
  • Ensuring that Gas Servicing Partners are performing within their set Key Performance Indicators.
  • Ensure that the addresses that you are responsible for are managed correctly through Gas Services No Access Procedure
  • Provide accurate reports related to Gas Servicing to the management team

The post holder must possess experience in Housing Management, together with experience of one or more of the following areas:

  • Lettings
  • Arrears
  • Estate management
  • Anti-Social Behaviour
  • Managing Repairs
  • Managing Gas Servicing Cycles

Hours 

37 hours per week

This vacancy and advert will be closed as soon as sufficient applications are received. Therefore, it is strongly advised that you complete and return your application as soon as possible.

Supporting documents
Personnel Specification
Job Description
Information for Job Applicants

Similar jobs

  • Attendance & Prosecution Officer x2

    • Oldbury Council House, Freeth Street, Oldbury, B69 3DE
    • Band F, SCP 32-37 (£29,055 – £33,136 per annum) (£15.06 - £17.18 per hour)
    • Sandwell Metropolitan Borough Council
  • Governors Clerk - SIPS Education Limited

    • SIPS Education Ltd,Guardian House, Cronehills Linkway, West Bromwich, West Midlands B70 8GS
    • Grade 5 18-23 (£24,657 - £29,055 pro-rata per annum).  Actual Salary (£14,673-£17,291)
    • SIPS Education Limited
  • Transition Worker

    • The Hollies Centre, Coopers Lane, Smethwick B67 7DW
    • Band C, SCP 14 - 19 (£17,681 - £19,446) (£9.16 - £10.08 per hour)
    • Sandwell Metropolitan Borough Council

More searches like this

Similar jobs

  • Attendance & Prosecution Officer x2

    • Oldbury Council House, Freeth Street, Oldbury, B69 3DE
    • Band F, SCP 32-37 (£29,055 – £33,136 per annum) (£15.06 - £17.18 per hour)
    • Sandwell Metropolitan Borough Council
  • Governors Clerk - SIPS Education Limited

    • SIPS Education Ltd,Guardian House, Cronehills Linkway, West Bromwich, West Midlands B70 8GS
    • Grade 5 18-23 (£24,657 - £29,055 pro-rata per annum).  Actual Salary (£14,673-£17,291)
    • SIPS Education Limited
  • Transition Worker

    • The Hollies Centre, Coopers Lane, Smethwick B67 7DW
    • Band C, SCP 14 - 19 (£17,681 - £19,446) (£9.16 - £10.08 per hour)
    • Sandwell Metropolitan Borough Council