Adult Payment Monitoring Assistant

Darby House, Telford
£18,870 - £20,541 per annum
11 Oct 2018
25 Oct 2018
Job Ref
Contract Type
Fixed Term Contract
Working Pattern

Commissioning Procurement & Brokerage Team

Adults Payments Monitoring Assistant

NJC Scale 4 £18.870 - £20,541

Fixed Term 18 Months

About us

The Commissioning, Procurement and Brokerage Team commission and support procurement activities for the whole Council. The team broker care and transport services for vulnerable adults and children’s accessing services. We commission and procure services for vulnerable people and also support colleagues across the Council to scope, plan and deliver their procurement through a variety of routes.

This is an exciting time to join the team as we move to implementing new systems to support and manage the customer experience. This team is key in supporting the whole Council to achieve fit for purpose and efficient contracts for goods and services which focus on best value outcomes for the residents of the Borough.

The Role

Adult Placement Monitoring Assistant is the daily eye and ears of the care market, monitoring, analysing and evaluating data to produce reports for commissioning and adult social care with regards to compliance to commissioned services and working with providers to manage invoice payment directly related to services delivered.

The data shared will also include information from brokerage colleagues regarding market sufficiency.


This is a fast paced role with priorities changing rapidly often during the same day.  Reporting to the Brokerage Team Leader, you will be a resilient motivated individual and use your wide ranging knowledge and experience of health and social care to support the activities in the adult’s brokerage team in accordance with the Care Act 2014. As a person with attention to detail and excellent problem solving skills you will be daily monitoring and reconciling  all commissioned services verses actual service delivery. Your good interpersonal skills will enable you to build credibility with providers, internal and external colleagues

Your understanding of the Council’s cost challenges, operating processes and legislation around Vulnerable People will drive you optimise contractual agreements whilst safeguarding people and improving their outcomes. Focusing on continuous improvement methodologies you will work closely with the procurement team, commissioners, partners and wider Council teams to provide value for money brokered solutions and, where applicable, suggest alternative options where it would offer better overall outcomes and value.

As an experienced team player, your support and close working relationship with colleagues in your wider team will be invaluable to ensure the whole team is always available and able to respond and support our internal and external customers.

Key requirements

You will be a resilient driven individual with an attention to detail and the ability to quickly identify and resolve discrepancies. A knowledge of the health and social care sector and the brokerage function alongside an up to date understanding of the Care Act would be an advantage.

. You must be a flexible worker as occasion early evening, bank holiday and weekend working is sometimes required to meet demand.

Please apply via WMJobs linking your experience and personal skills to the person  specification explaining how they make you the best candidate for this post.


Further Information

If you would like to discuss the role further please contact


Supporting documents
Job Description and Person Specification