Democratic and Electoral Services Assistant

The Guildhall, High Street, Worcester
£18,675 - £21,460
12 Oct 2018
30 Oct 2018
Job Ref
Contract Type
Full time permanent
Working Pattern
Flexible hours

We play a vital part in keeping the beautiful City of Worcester a great place to be. We work hard to build a successful future on 2000 years of history. Why not be someone who gets involved and makes a difference.  Be part of our amazing and diverse team of dedicated people to help sustain the amazing history and heritage of an increasingly modern and contemporary City. Our collective vision and city plan focuses our priorities on:

Stronger and Connected Communities - We want people in Worcester to feel they are part of a city where they have positive relationships with each other, where they feel safe and where they are able to succeed to the best of their abilities.

A Prosperous City - We want sustainable growth from which many people and communities can benefit. We want to attract good employers, support existing businesses and ensure everyone has the chance to get the opportunities, training and jobs that they need. We want to work in partnership to increase the proportion of high value employment in the city and for our growing entrepreneurial city to contribute to the prosperity of communities across Worcestershire and to the sustainable growth of the wider West Midlands economy

A Healthy and Active City - We want our city’s residents to have a good start in life, enjoying healthy and fulfilling lives, through to a dignified end. We want people to have the opportunity to be as fit and healthy as they can be by using all of Worcester’s assets, from the new swimming pool to our green spaces, to improve their well-being. Worcester will become an inspirational sporting city, hosting regular national and international competitions and boosting grassroots participation for people of all abilities

A Heritage City for the 21st Century - We want to retain the ‘essence of Worcester’, whilst accommodating the needs of sustainable growth and development in a way that is sympathetic with a range of views, needs and potential. We want to attract visitors to enjoy the city’s compelling leisure offer - from bars and restaurants to shopping and the strong cultural life – and to enjoy its great heritage appeal, through the creation of a heritage partnership, encompassing Worcestershire County Council, historical societies and others. All these elements will create a compelling Worcester package.

Sustaining and Improving our Assets - We want people to recognise the beauty of our city and to work with us to protect, sustain and improve its environment for the benefit of current and future generations. We want sustainable and sympathetic growth which is in tune with the environment. We want a city where people’s communities are enriched by the natural world.

Right now, our Democratic and Electoral Services Team has a new and exciting opportunity for an Assistant. We aim to provide a high quality and efficient service and are looking to recruit a talented, enthusiastic and committed person to join the team.

The post holder will work as part of a team to provide daily clerical, administrative and organisational support to Democratic and Electoral Services.  

The post holder will be the first point of contact for elected Members which will involve the coordination and publication of Agendas, attending Council and Committee meetings and taking and publishing minutes of the meeting.  The post holder will also be required to deliver Individual Electoral Registration and support in the delivery of elections and referendums.  

The post holder will be required to use specialist database systems, Modern. Gov and Xpress to produce agendas and minutes and the delivery of Individual Electoral Registration.

Other key requirements include supporting the coordination of Civic / Mayoral events and for dealing with calls and resolving queries in an efficient and professional manner from members of the public, other Government organisations, external organisations, the Council’s Directorate, Election Candidates, Election Agents, Members, and other Service Areas.

The post holder must have previous proven experience as an office assistant within an office environment, excellent word processing and data inputting skills using all Microsoft packages including Word, Outlook and Excel and excellent verbal and written communication skills and the ability to engage at all levels and in different forums.

The post holder must possess the ability to plan, prioritise and schedule workload in order to meet multiple targets and deadlines and to work effectively under pressure as part of a team and individually using their own initiative to solve day to day issues.

The post holder must also be committed to providing high standards of service delivery and be a proactive thinker and be able to demonstrate tact and diplomacy when handling sensitive and confidential information.

The post holder must be prepared to work flexibly as the requirements of the role include attending evening meetings and some weekend working.

For more information about the role please contact the Electoral Services Office on 01905 722530 or Margaret Johnson (Senior Governance Officer) on 01905 722085. 

Closing Date: 28 October 2018


Supporting documents
DES2.2 Democratic and Electoral Services Assistant.docx

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