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This job has expired

Support Analyst - BIT

Employer
Staffordshire Fire & Rescue Service
Location
Staffordshire
Salary
£18,672 - £20,541
Closing date
16 Apr 2020
Reference
SFRS000000557

Permanent Vacancy within the Business Intelligence Team (BIT) - Headquarters

Support Analyst

Salary: Grade 4 (£18,672 to £20,541)
Hours: 37 hours (flexible working hours in operation).
Based at Service headquarters, Pirehill, Stone, Staffs, ST15 0BS

About the role:

Support the provision of data and information throughout the Service. Support users in the use of information and systems.

Principal Responsibilities:

  • Coordinate and produce day to day information reports and analysis
  • Support short term information requirements by interrogating local departmental systems
  • Assist in the provision of accurate, quality assured data
  • Assist in the development of information reports relating to Service performance and activities
  • Assist in training activities for staff
  • Develop and maintain guidance notes relating to systems and provide a telephone helpdesk facility
  • Provide administrative functions for the department as required

Person Specification:

We are looking for candidates who have/can evidence:-

• Good levels of numeracy and literacy and an eye for detail

• Good general IT skills

• Experience of Microsoft Office especially Excel

• Experience of working with data

• Problem solving skills

• Excellent communication and interpersonal skills, especially presentation of information.

• The ability to work as a team member but also work on own initiative

• Full driving licence


Knowledge of Fire Service/Systems and experience of database query language and report writing application such as Reporting Services would be an advantage.

Additional Information:

Closing date: midnight on 16th December 2018.

It is anticipated that Interview will be held w/c 7th January 2018.

This vacancy is open to both internal and external applicants.

All communication regarding this vacancy will be issued via email, so please check your email account on a regular basis.

If you have any enquiries please contact:

Julie Edwards – Recruitment Advisor on 01785 898749 or HR Business Partner – Sarah Fynney on 017858 898686.

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