SEN Casework Admin Officer
Following a restructure that will enable the SEND Service to enhance and improve its' service to parents and carers, and to schools and settings, we have vacancies for experienced administrators.
The SEND Service carries out the Local Authority's statutory responsibilities to:
Manage the statutory SEND system for EHC assessment
Preparing and issuing EHC Plans
Determining educational placement and support, and
Monitoring arrangements and provision for individual children and young people with EHC Plans
You will need to be highly organized and methodical in your work and experience of Microsoft Office is vital. The current team has responsibility for the administration of all aspects of the Education, Health and Care needs assessment process.
The posts are permanent but there is also a temporary 6 month maternity cover position should this suit you better.
The right candidates will have:
Experience of working in an administrative role within an environment that requires flexibility and good team work.
The ability to prioritise and plan their workload in accordance with statutory deadlines in ever changing circumstances.
Experience of using technology for data recording and extraction, and a good working knowledge of Microsoft Office. Experience of other software packages an advantage.
Experience of dealing with high volumes of telephone enquiries where the caller may be anxious or concerned.
Understanding of perspectives of parents and providers in relation to children and young people with SEND
Some knowledge of the scope of activity undertaken by Children's Services would be helpful.
Awareness of the SEND Code of Practice.
Proposed Interview Date 19th December 2018