You will be part of a front line, customer focused administration team responsible for taking booking and coordinating the documentation required for burial and cremation services. You will have an understanding of burial and cremation legislation; ability to work under pressure and meet frequent deadlines. Able to provide reception duties demonstrating that you have strong communication & customer service skills.
Coventry Bereavement Services are part of Coventry City Council. Our aim is to provide excellent customer care, in a caring, dignified and respectful manner at all times.
Working Pattern: 8.30am – 5.00pm Monday and Tuesday (1 hour lunch)
Interview Date: Tuesday 8th January 2019
Coventry City Council is committed to delivering the best possible services and improving the quality of life for Coventry people. In order to do this effectively we aim to have a workforce that represents the diverse community we serve, embracing and utilising the broad range of skills, experiences and perspectives this brings.
We are committed to making our recruitment practices as inclusive as possible for all. This includes making adjustments or changes for people who have a disability or long-term health condition.
In return, we can offer you an excellent pension scheme, flexible working, 'MyCar' scheme, interest-free loans on annual travel cards, discounts at a number of city centre restaurants, shops and other establishments.
This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
This post is covered by the Code of Practice on the English language fluency for public sector workers
Please note we will communicate any interview arrangements with you via email, so please check your email (including Spam/Junk) and WMJobs account on a regular basis after submitting your application.
When recruiting we review candidates against our Behaviour Framework. To find out more information about the Behaviour Framework please click here.Supporting documents
Job Description and Person Specification.pdf