Funeral coordinator
- Employer
- Coventry City Council
- Location
- Canley Cemetery and Crematorium
- Salary
- £17,173 - £18,870 per annum full time this will be pro rata to the hours worked
- Closing date
- 25 Dec 2018
- Reference
- COV000012569
View more
- Sector
- Local Councils
- Job Type
- Administration / Clerical / Secretarial - inc PA, Customer service
- Contract Type
- Part time permanent
- Working Pattern
- Part Time
- Hours
- Part-Time
Job Details
You will be part of a front line, customer focused administration team responsible for taking booking and coordinating the documentation required for burial and cremation services. You will have an understanding of burial and cremation legislation; ability to work under pressure and meet frequent deadlines. Able to provide reception duties demonstrating that you have strong communication & customer service skills.
Coventry Bereavement Services are part of Coventry City Council. Our aim is to provide excellent customer care, in a caring, dignified and respectful manner at all times.
Working Pattern: 8.30am – 5.00pm Monday and Tuesday (1 hour lunch)
Interview Date: Tuesday 8th January 2019
Equalities Statement
Coventry City Council is committed to delivering the best possible services and improving the quality of life for Coventry people. In order to do this effectively we aim to have a workforce that represents the diverse community we serve, embracing and utilising the broad range of skills, experiences and perspectives this brings.
We are committed to making our recruitment practices as inclusive as possible for all. This includes making adjustments or changes for people who have a disability or long-term health condition.
Benefits
In return, we can offer you an excellent pension scheme, flexible working, 'MyCar' scheme, interest-free loans on annual travel cards, discounts at a number of city centre restaurants, shops and other establishments.
Key Requirements
This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
This post is covered by the Code of Practice on the English language fluency for public sector workers
Please note we will communicate any interview arrangements with you via email, so please check your email (including Spam/Junk) and WMJobs account on a regular basis after submitting your application.
When recruiting we review candidates against our Behaviour Framework. To find out more information about the Behaviour Framework please click here.
Supporting documentsJob Description and Person Specification.pdf
Company
About Coventry City Council
At Coventry City Council we never want to hear the words – ‘but that’s the way we’ve always done it!” We are a Council that’s looking for new ways of working to tackle new – and old – challenges. We have had great success already and made great strides in changing the way we deliver services and in the way we work with colleagues. We have brought in a new flexible approach to working – giving staff the power, skills and tools to work from the best place at the best time to get the job done. We have a new Customer Service Centre, more online services for residents, a new Council office building, and a city that is changing to meet a new age of driverless cars and superfast broadband. There’s never been a more exciting time to be a part of Coventry.
The City
Coventry is a city that is changing fast – and we are looking for candidates with the right skills and personality to join our team and help take us into a bright new future. We are a city that is going places - with an inspiring, world-famous history and exciting times ahead. We are UK City of Culture 2021; home to award-winning universities, top level sport and concerts and famous brands such as Jaguar Land Rover and Severn Trent. We are a part of the ‘Midlands-Engine’, the home of the UK motor industry and a proud multicultural city. Major developments are taking shape around the city, including a new-look shopping centre, a water park, new business quarter, restaurants and a modernised rail station. More and more firms and families are relocating to our city as they see what we have to offer. Coventry is a great place to live and work, and it’s getting even better!
The Council
Our city is changing – and the Council is changing too. Headed by Chief Executive, Martin Reeves – who has assisted in bringing in the new WMCA - the Council is committed to improving the quality of life for residents – and its workforce. The Council is bringing in new, streamlined ways of working and making more use of technology to deliver services in new ways – helping residents to do more for themselves online and to do business with us when and how they want.
Coventry City Council is a modern council for a new age, embracing technology and flexible working to continue to rise to new challenges. It’s a council that’s not afraid to try something new!
- Website
- http://www.coventry.gov.uk/
- Telephone
- 02476 97 5500
- Location
-
One Friargate, Coventry
Coventry
West Midlands
CV1 2GN
United Kingdom
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